PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Geekbuying and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Geekbuying
Amazon

Geekbuying and Amazon Overview

Total reviews
54
2518
Company responses
0
0
Issues resolved
1
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2518 reviews. It is 2464 reviews more than Geekbuying received since Feb 28, 2013. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Geekbuying customer support team than with Amazon customer service.

Geekbuying and Amazon Consumer Ratings

Rank
282 out of 1909 in Telecommunications category
34 out of 434 in Auctions and Marketplaces category
Customer service
195 in category
38 in category
Exchange, Refund and Cancellation Policy
190 in category
20 in category
Product or Service Quality
217 in category
31 in category

Geekbuying and Amazon Rating Details

Customer service
1.3 (36 reviews)
1.7 (1064 reviews)
Reviewer's quote

Tired of lies of the customer service ? Angry that they refuse waranty or refund ? Get only partial refund ? Or they simply stopped to answer you ? Then join the CLASS ACTION aivable in your country ! more détails coming soon with procedure details for each country and link to the proper customers...

MANOURY n

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Exchange, Refund and Cancellation Policy
1.3 (32 reviews)
2.3 (888 reviews)
Reviewer's quote

...They promised to refund all of my money. That didn't happen. Worst company in the world!! A clearing house for used returned products that are sold as new!!! Worst online purchase experience ever!!! I knew that these people were going to rip me off...

Patricia S

Customer support told me that if I returned the item and purchased it again (at the normal price), that they would provide the discount via a refund after it arrived if I contacted them again. So I followed instructions, and returned the first item and purchased another (exchange option was not...

Krieger0311
Product or Service Quality
1.5 (31 reviews)
2.4 (840 reviews)
Reviewer's quote

The responsibility for completing the invoice was from the company, I paid for a product that I do not even know if I will receive, thanks to the incorrect information they presented. Now they tell me that I must wait to see if the item returns to them and that they will analyze the reason yet,...

Marcelo S

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna

Geekbuying and Amazon Pros and Cons

Pros
  • Competitve pricing
  • Free shipping
  • Prices
  • Product selection
  • Ease of checkout
  • Quick delivery
Cons
  • Do not take responsebility
  • Customer service
  • Worst customer experience
  • Poor customer service
  • Customer service
  • No manager follow up

Geekbuying and Amazon Most Positive Reviews

Top rated reviews
4.8

geekbuying is an excellent website, I always buy it at great price and quality, it is possible to find many great gifts...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Geekbuying and Amazon Most Critical Reviews

Lowest rated reviews
1

Jkohjok I want my money back

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Geekbuying and Amazon Latest Reviews

Recent published reviews

Estoy devolviendo un teléfono, por favor.

Read all 54 reviews
5

He transferred me to UPS and they updated the address but theyre going to prolong it one day so Ill get the stuff on...

Read all 2518 reviews

Geekbuying and Amazon Products and Services

Most reviewed product and services
  • Geekbuying Shipping Service (9 reviews)
  • Geekbuying Customer Care (4 reviews)
  • Geekbuying Cell Phone (3 reviews)
  • Amazon Shipping Service (255 reviews)
  • Amazon Customer Care (228 reviews)
  • Amazon Account (226 reviews)