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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1253 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Geekbuying

Telecommunications
  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $200 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Competitve pricing 2
  • Free shipping 1

Customers don't like

  • Non-existent customer service4
  • Not trustworthy3
  • Do not take responsebility2
  • Pre-shipment damage to product sent1
  • Their customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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