PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gearbest and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gearbest
Amazon

Gearbest and Amazon Overview

Total reviews 3511 7818
Company responses 0 0
Issues resolved 59 67

Gearbest and Amazon Consumer Ratings

Rank
41 out of 832 in Gadgets and Accessories category
43 out of 324 in Auctions and Marketplaces category
Customer service
No votes
39 in category
Website
No votes
37 in category
Exchange, Refund and Cancellation Policy
No votes
26 in category
Diversity of Products or Services
No votes
40 in category

Gearbest and Amazon Rating Details

Customer service
No votes
1.7 (2499 reviews)
Reviewer's quote

...Here it is now going into June I can't get a hold of anybody customer service, no one's answering my emails, and when I try to put a ticket in on the website it doesn't work. The chat feature just tells me to track it..

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...when I reach out to the customer service agent regarding this they said SORRY to me but there is no resolution given by them. the resolution they said you can reorder it. Now that product price is Rs...

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Website
No votes
2.6 (2030 reviews)
Reviewer's quote

Surprisingly Z-Yeuy Store seller has listed the same item still on sale on gearbest website and everyday increasing estimated shipping date by 1-2 days. How can gearbest allow such fraud seller to post his item on their website, until he clears/ship his past order?? He is a fraud seller as my 24th...

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...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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Exchange, Refund and Cancellation Policy
No votes
2.2 (2028 reviews)
Reviewer's quote

...They are selling goods with no stock, the never give a money refund (only into store walllet) have slow shipping SCAMMERS NEVER BUY THERE IF YOU SMART..

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...The unit did not work as advertised and I requested a return and refund from the seller. Instead of applying the refund back to the credit card I used for the purchase, without asking me they issued the return in the form of an Amazon Gift Card for $200. 08...

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Diversity of Products or Services
No votes
2.9 (1871 reviews)
Reviewer's quote

...I want President Trump, if he is truthfully upset as I am at cheating Chinese companies, to make it a law that all products on all sites that sell chinese goods, POST the manufacture location for EVERY item! So I can refuse to buy any more junk from those Swindlers from china!..

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...com services. I hold them completely accountable. Cancel that order and enter another that will get delivered by Sunday...

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Gearbest and Amazon Pros and Cons

Pros
  • Prices
  • Price
  • Customer service
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Horrible customer service
  • Customer care
  • Being cheated
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Gearbest and Amazon Most Positive Reviews

Top rated reviews
5

My first experience with this store. I bought mainly on Ali. I was looking for a permanent place to buy original...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Soy de mexico y comprar por internet en el extranjero siempre ah sido un volado, para mi suerte lo heche a gearbest y qu...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Gearbest and Amazon Most Critical Reviews

Lowest rated reviews
1

Saw a review on a drone that i liked that was tied to GEARBEST looked on there site and found one that looks like a...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

0 percent trust from http://www.scamadviser.com/check-website/gearbest.com

Worst experience using online ordering. Afte...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Gearbest and Amazon Latest Reviews

Recent published reviews
1

I have placed order on 24th and 25th Sep2020. Multiple times I have contacted seller Z-Yeuy Store, but no reply....

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No votes

Hi, I order 22kt gold baby bangle for gifting purpose through amazon and my relative got delivered on 15th March 2019...

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1.8

The order take time to be ship

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1.7

OI returned my product ID-408545****990**** Date-14.10
2020.But unfortunately till today my problem has not solved.so ple...

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Gearbest and Amazon Products and Services

Most reviewed product and services
  • Gearbest Shipping Service (786 reviews)
  • Gearbest Marketplace (127 reviews)
  • Gearbest Repair (11 reviews)
  • Amazon Shipping Service (542 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (259 reviews)