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Gazelle

1.5
?

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  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 216 TOTAL REVIEWS
Rank
553 out of 4234
in E-commerce category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    11
  • SUCCESSFUL
    64%
  • AVG CALL DURATION
    00:53
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
16 reviews
1.4
14 reviews

Amazon

2.2
?

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  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1841 TOTAL REVIEWS
Rank
28 out of 281
in Auctions and Marketplaces category
Rating Details
Customer service
Product or Service Quality
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    35
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    6%
Top Products and Services
2.4
179 reviews
2.6
144 reviews
2.8
142 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Gazelle vs Amazon?

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Anonymous
#1438296

I buy a lot of things on Amazon. I purchased 2 items from Gazelle.

I will continue to do business with Amazon. Their customer service is far superior compared to Gazelle. Also If Gazelle gave me a cell phone for free I wouldn't take it from them.At this point I think they are thee worst online company I have ever dealt with.Now I found out that my phone had tried to be delivered by FedEx at 1:00 p.m. this afternoon.

I called FedEx and asked if I can pick up my item at the FedEx location. They told me that the sender (Gazelle) stated that the item could only be delivered.

Of course while I am at work.This just further aggravates me. I HATE GAZELLE

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