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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1177 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Gazelle

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 150 TOTAL REVIEWS
  • $20.7K CLAIMED LOSSES
  • $345 AVERAGE LOSS
1.7
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Very dissatisfied 6
  • Ease of use 2
  • Easy process 2
  • Getting to experience the worst company ever to exist 1
  • Speedy emails with higher-ups 1

Customers don't like

  • Scam5
  • Bait and switch5
  • False assessment of item condition5
  • Did not deliver product and will not release my money3
  • Lying and thieving business practices3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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