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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Gazelle

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 170 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $350 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Very dissatisfied 8
  • Ease of use 2
  • Easy process 2
  • Finance option 1
  • Speedy emails with higher-ups 1

Customers don't like

  • Bad experience2
  • Total bait and switch scam2
  • Bait-and-switch2
  • Lying and thieving business practices2
  • Would not deliver the product i purchased1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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