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Amazon
Gazelle

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2270 TOTAL REVIEWS
Rank
39 out of 456
in Auctions and Marketplaces category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    114
  • SUCCESSFUL
    68%
  • AVG CALL DURATION
    05:21
  • ISSUES RESOLVED
    29%
Top Products and Services
2.8
226 reviews
2.3
209 reviews
2.5
205 reviews
Gazelle

Gazelle

1.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 231 TOTAL REVIEWS
Rank
527 out of 4541
in E-commerce category
Rating Details
Customer service
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    12
  • SUCCESSFUL
    58%
  • AVG CALL DURATION
    00:53
  • ISSUES RESOLVED
    0%
Top Products and Services
1.7
19 reviews
1.3
18 reviews

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Anonymous
#1438296

I buy a lot of things on Amazon. I purchased 2 items from Gazelle.

I will continue to do business with Amazon. Their customer service is far superior compared to Gazelle. Also If Gazelle gave me a cell phone for free I wouldn't take it from them.At this point I think they are thee worst online company I have ever dealt with.Now I found out that my phone had tried to be delivered by FedEx at 1:00 p.m. this afternoon.

I called FedEx and asked if I can pick up my item at the FedEx location. They told me that the sender (Gazelle) stated that the item could only be delivered.

Of course while I am at work.This just further aggravates me. I HATE GAZELLE

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