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Amazon

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1523 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Gazelle

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 191 TOTAL REVIEWS
  • $23.6K CLAIMED LOSSES
  • $347 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Very dissatisfied 8
  • Easy process 2
  • Ease of use 2
  • Speedy emails with higher-ups 1
  • Finance option 1

Customers don't like

  • Total bait and switch scam5
  • Bait-and-switch3
  • Would not deliver the product i purchased2
  • Robbed2
  • No proof of what they claimed2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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