Amazon vs Gazelle
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Customers like
- Product selection 18
- Ordering online 9
- Most of their products 9
- Ease of checkout 8
- Ease of purchasing 7
Customers don't like
- Poor customer service54
- No manager follow up5
- Apathy5
- Negative feedback not excepted4
- Delivery hassles4
Products by Amazon
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Customers like
- Very dissatisfied 8
- Easy process 2
- Ease of use 2
- Speedy emails with higher-ups 1
- Finance option 1
Customers don't like
- Total bait and switch scam5
- Bait-and-switch3
- Would not deliver the product i purchased2
- Robbed2
- No proof of what they claimed2
Products by Gazelle
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Discussion
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I buy a lot of things on Amazon. I purchased 2 items from Gazelle.
I will continue to do business with Amazon. Their customer service is far superior compared to Gazelle. Also If Gazelle gave me a cell phone for free I wouldn't take it from them.At this point I think they are thee worst online company I have ever dealt with.Now I found out that my phone had tried to be delivered by FedEx at 1:00 p.m. this afternoon.
I called FedEx and asked if I can pick up my item at the FedEx location. They told me that the sender (Gazelle) stated that the item could only be delivered.
Of course while I am at work.This just further aggravates me. I HATE GAZELLE