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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1719 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $7.8K CLAIMED LOSSES
  • $217 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Price of new unit with trade in of old unit 2
  • Watch is excellent 1
  • Usability 1
  • Product 1
  • Portability of gps 1

Customers don't like

  • How it failed and how support pushed me aside2
  • Deal with it attitude2
  • Bad quality product poor customer service2
  • You do not stand behind your product1
  • Updates not available unless you own the latest computer1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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