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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 54 TOTAL REVIEWS
  • $5.8K CLAIMED LOSSES
  • $201 AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Price of new unit with trade in of old unit 2
  • Product 1
  • Watch is excellent 1
  • Usability 1

Customers don't like

  • Poor software3
  • Deal with it attitude2
  • How it failed and how support pushed me aside2
  • Updates not available unless you own the latest computer1
  • You do not stand behind your product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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