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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1326 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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Garmin

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 62 TOTAL REVIEWS
  • $5.9K CLAIMED LOSSES
  • $191 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Price of new unit with trade in of old unit 2
  • Product 1
  • Watch is excellent 1
  • Usability 1

Customers don't like

  • How it failed and how support pushed me aside1
  • How long it took to get my upgrade1
  • Refund policy1
  • Updates not available unless you own the latest computer1
  • You do not stand behind your product1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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