PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gamestop and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gamestop
Amazon

Gamestop and Amazon Overview

Total reviews 718 8392
Company responses 0 0
Issues resolved 5 70

Gamestop and Amazon Consumer Ratings

Rank
94 out of 333 in Games and Movies category
44 out of 344 in Auctions and Marketplaces category
Customer service
No votes
42 in category
Website
No votes
40 in category
Product or Service Quality
No votes
28 in category
Diversity of Products or Services
No votes
38 in category

Gamestop and Amazon Rating Details

Customer service
No votes
1.7 (2654 reviews)
Reviewer's quote

When I finally spoke to a customer service representative she kept giving me the runaround after I informed her I had already paid for the item as well as expedited shipping and that payment had cleared through my bank already. She claimed that when I placed the order they were out of stock, and...

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Cant speak with them !! Bad bad Spanish customer service!!..

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Website
No votes
2.6 (2155 reviews)
Reviewer's quote

Why am I being blocked from the gamestop website?? If Im blocked I want a full refund of my current membership.

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...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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Product or Service Quality
No votes
2.4 (2077 reviews)
Reviewer's quote

So I called Customer service several times wrote emails, provided all the information that was required, within three weeks, still nothing. Every time I called, the associate kept promising it will get there. Finally after the fifth week, called one more time, the associate this time was kind...

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...A big lack of customer service. I am very, very disappointed of Amazon. It make me losing money and i was always a bad experience to me..

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Diversity of Products or Services
No votes
2.9 (2003 reviews)
Reviewer's quote

...Please contact Cloudflare to get their services fixed. There is no reason typing your website should be cause for blocking. Thanks Mr...

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...Nupur from large appliance services is not helping and saying policy with out refering. and not able to give the escalation. Please resolve asap...

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Gamestop and Amazon Pros and Cons

Pros
  • Very unhappy
  • Store location
  • Leaving the store to never return
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Customer service
  • Lack of company responsibilty
  • Customer care
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Gamestop and Amazon Most Positive Reviews

Top rated reviews
5

it was great the lady amber was great was helpful and I put my hand on her arm and thanked for her greatest

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Maggie was polite, excellent and took care of my problem, promptly and courteously. Thank you!

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Gamestop and Amazon Most Critical Reviews

Lowest rated reviews
1

On October 13 2014, I placed an order for the PlayStation 3 500GB Limited Edition - Red and red controller. In the...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Prince William Parkway VA. Had 6 games for trade. Thief, Battlefield 4, Watchdogs, Need for Speed Rivals, Zumba, Dead...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Gamestop and Amazon Latest Reviews

Recent published reviews
No votes

The individual that I spoke with was unable to correctly translate into English and I did not receive any reassuring...

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No votes

Tried to cancel a standard yearly subscription, and cancelled my account by mistake . Do not want my account cancelled.

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1

Some used my debit card for something I didnt approve of it I need canceled and with money back to my account

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No votes

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Gamestop and Amazon Products and Services

Most reviewed product and services
  • Gamestop Shipping Service (28 reviews)
  • Gamestop Gift Card (20 reviews)
  • Gamestop Manager (7 reviews)
  • Amazon Shipping Service (569 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (274 reviews)