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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1175 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service12
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Gamestop

Entertainment
  • 2 ISSUES RESOLVED
  • 367 TOTAL REVIEWS
  • $68.5K CLAIMED LOSSES
  • $466 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Store location 3
  • Having something on hand 1
  • I use to like everything about gamestop 1
  • Trading games for credit 1
  • Value i believed i was getting but did not get 1

Customers don't like

  • Employees8
  • Customer service7
  • False advertising6
  • Poor service3
  • Poorly trained support3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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