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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Ftd

Flowers / Florist
  • 7 ISSUES RESOLVED
  • 550 TOTAL REVIEWS
  • $43.8K CLAIMED LOSSES
  • $157 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Pretty website 4
  • Horrible dishonest service 3
  • Nice colorful website 3
  • Pictures were lovely 2
  • Pretty ads on website 2

Customers don't like

  • Customer service21
  • Failure to deliver as promised9
  • Poor customer service7
  • False advertising6
  • False order information6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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