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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1252 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Frys Electronics

Appliances and Electronics
  • 1 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $50.3K CLAIMED LOSSES
  • $740 AVERAGE LOSS
1.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Beginning 1
  • Selection 1
  • Unusual products 1

Customers don't like

  • Service4
  • Only wanted me to pay more3
  • Return policy3
  • Scamming salesmen3
  • Untrained to help3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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