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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1684 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Frontgate

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 90 TOTAL REVIEWS
  • $41.7K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Item i ordered 2
  • Variety of selections 1
  • Stacking chairs and arm chairs 1
  • Products overall 1

Customers don't like

  • Customer service6
  • Shipping is so inaccurate3
  • Inability to have a clue as to delivery times3
  • Quick to say i am sorry with not resolution2
  • Overpriced and poor quality2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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