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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1231 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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From You Flowers

Flowers / Florist
  • 6 ISSUES RESOLVED
  • 1226 TOTAL REVIEWS
  • $55.3K CLAIMED LOSSES
  • $119 AVERAGE LOSS
1.6
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Website 15
  • Ease of ordering 10
  • Company responded to complaint 6
  • Delivered on time 5
  • I could have flowers delivered 5

Customers don't like

  • Failed delivery48
  • Lack of customer service41
  • Misrepresentation31
  • Guarantee is false27
  • No offer for full refund13
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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