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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1688 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Fred Meyer

Food Stores
  • 0 ISSUES RESOLVED
  • 291 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Selection 4
  • Sales staff 4
  • Product 4
  • Store 3
  • Some associates 3

Customers don't like

  • Customer service5
  • Agressive manager3
  • Not treated as a valued customer2
  • No one willing to help me2
  • Management-employee negligence2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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