PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Flipkart and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Flipkart
Amazon

Flipkart and Amazon Overview

Total reviews 2800 8334
Company responses 0 0
Issues resolved 15 69

Flipkart and Amazon Consumer Ratings

Rank
52 out of 325 in Auctions and Marketplaces category
44 out of 325 in Auctions and Marketplaces category
Customer service
47 in category
43 in category
Exchange, Refund and Cancellation Policy
37 in category
29 in category
Delivery Service
35 in category
33 in category
Product or Service Quality
53 in category
30 in category

Flipkart and Amazon Rating Details

Customer service
1.7 (742 reviews)
1.8 (2632 reviews)
Reviewer's quote

...I am not getting any support from customer service and help centre. I am requesting for call back from past few days. But neither the customer care number is responding nor I received any call from your side..

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...After calling the customer service, they told me that someone would call me within 24hours to check my situation. However, I didn't get any call but a letter said that my account was closed, and they will not answer me about this question anymore..

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Exchange, Refund and Cancellation Policy
1.9 (675 reviews)
2.2 (2144 reviews)
Reviewer's quote

According to your policy it should be installed within 2 days, Since, it has not happened, I have raised a request for return (because my family member got injured due to this big item). However, I was getting a message from your partner company Jeeves that a technician will be visiting for the...

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returned 2 chairs and refund is not done . Nupur from large appliance services is not helping and saying policy with out refering. and not able to give the escalation...

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Delivery Service
2.2 (660 reviews)
2.2 (2168 reviews)
Reviewer's quote

...I am very disappointed with your delivery service :cry:..

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...No delivery service (USPS, UPS, FEDEX, PRIME so far) has ever done that! We just do not want this to happen again. DeLoma Cotter..

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Product or Service Quality
2 (636 reviews)
2.4 (2062 reviews)
Reviewer's quote

Product not received on time and is cancelled by itself..

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Poor quality no branded item which I dimand for purchase ,my dimand Samsung bluetooth but local quality product deliverd..

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Flipkart and Amazon Pros and Cons

Pros
  • I want my refund
  • I want refund mu amount
  • I want refund my amount
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Poor service
  • Dont care customers complaint once product is sold
  • Service not good
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Flipkart and Amazon Most Positive Reviews

Top rated reviews
5

Am so sorry I did order in Amazon but forgot, I was searching my order in flipcard,

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Mera account block kar diya gaya hai.pay later me paisa dena hai

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Flipkart and Amazon Most Critical Reviews

Lowest rated reviews
1

I am having very bad scamming experience with flipkart.com for the past 3
days. I spoke to customer care through toll fre...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Kit ni baar complaint karke thak gayi ab ummid karti hoon ki Kal Tak Mera problem solve ho jaye ga kyo ki replace ment...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Flipkart and Amazon Latest Reviews

Recent published reviews
1.6

I am oder poco c3 phon in 11/11/2020 but till now my phon not recived .

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No votes

I have ordered a watch through master card payment method. Due to that my my account was on hold now.. I want it back...

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No votes

Mera paisa avi tk nhi mila hai

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2.5

Our delivery on 11/25/20 was left in the rain on the steps in our backyard even though we have a covered porch in the fr...

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Flipkart and Amazon Products and Services

Most reviewed product and services
  • Flipkart Shipping Service (934 reviews)
  • Flipkart Profile (8 reviews)
  • Flipkart Gift Card (4 reviews)
  • Amazon Shipping Service (568 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (271 reviews)