PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fingerhut and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fingerhut
Amazon

Fingerhut and Amazon Overview

Total reviews
879
7432
Company responses
0
0
Issues resolved
3
61

Fingerhut and Amazon Consumer Ratings

Rank
295 out of 3075 in E-commerce category
41 out of 313 in Auctions and Marketplaces category
Customer service
238 in category
40 in category
Website
317 in category
36 in category
Exchange, Refund and Cancellation Policy
219 in category
27 in category
Product or Service Quality
239 in category
32 in category

Fingerhut and Amazon Rating Details

Customer service
1.7 (205 reviews)
1.7 (2293 reviews)
Reviewer's quote

...Fraud department customer service is very rude..

Read full review

I had ordered ZOVIM women's sneakers, using gift card money and debit card, but ok cancelled the order next day, I got gif card refund, but I didn't got the debit card refund, I used chat service, but the bang, is this faithful to Amazon to stop customer service chat..

Read full review
Website
2.6 (183 reviews)
2.6 (1882 reviews)
Reviewer's quote

...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

Read full review

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

Read full review
Exchange, Refund and Cancellation Policy
1.8 (170 reviews)
2.2 (1857 reviews)
Reviewer's quote

It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

Read full review

After I tried for nearly two weeks to get my refund from amazon it took only one day after Pissed Consumer sent a letter to amazon on my behalf for them to sort out this issue. Thanks..

Read full review
Product or Service Quality
2.1 (169 reviews)
2.4 (1775 reviews)
Reviewer's quote

...company Fingerhut refuse to give me any answer about the situation I have sent 5 letters to the Fingerhut requesting them to start investigation about my product they refuse to do, so they want me to wait 90 day before at the same time they want me to do the minimum payments for the television if I refuse to do that will hurt my credit score I really need this to be resolved Asap I already have lost lots of point because the purchased was over $2000. 00 dollar that already drop my credit score because I use the credit to by the television I am extremely upset that I can't get any answer from...

Read full review

in last few time I observed that the product ordered and supplied product are different and quality of the product is also very poor. I have received recently Dr vaku oximeter and Pantene shampoo and hand sanitizer form the amazon . Dr vaku meter was not working when I tested it was not working and...

Read full review

Fingerhut and Amazon Pros and Cons

Pros
  • Never again at this point
  • Ticked off
  • Easy payment option
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Fingerhut and Amazon Most Positive Reviews

Top rated reviews
5

I don't no my account number

Read full review
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Read full review
5

Finger hut started me out with a $200 credit. With me making on time payments and early payoffs. I have been able to get...

Read full review
5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

Read full review

Fingerhut and Amazon Most Critical Reviews

Lowest rated reviews
1

I have been on the phone with Fingerhut for literally the last month trying to get a double payment returned to my bank...

Read full review
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Read full review
1

We newly opened a FH account. Busy working people, never told if payment wasn't made to the very date-a late charge of $...

Read full review
1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

Read full review

Fingerhut and Amazon Latest Reviews

Recent published reviews
No votes

I made the purchase on 6/8/2020 was the phone came the following thurs 6/16/2020. I returned the phone @ postal service...

Read full review
No votes

Our product is less they had tell us 10 and come 5

Read full review
No votes

Got pre-approved could not order

Read full review
1

Account closed need to see why

Read full review

Fingerhut and Amazon Products and Services

Most reviewed product and services
  • Fingerhut Account (172 reviews)
  • Fingerhut Customer Care (71 reviews)
  • Fingerhut Shipping Service (31 reviews)
  • Amazon Shipping Service (516 reviews)
  • Amazon Customer Care (392 reviews)
  • Amazon Account (368 reviews)