PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Fingerhut and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Fingerhut
Amazon

Fingerhut and Amazon Overview

Total reviews
864
2504
Company responses
0
0
Issues resolved
3
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2504 reviews. It is 1640 reviews more than Fingerhut received since Mar 6, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with Fingerhut customer service.

Fingerhut and Amazon Consumer Ratings

Rank
297 out of 4208 in E-commerce category
34 out of 430 in Auctions and Marketplaces category
Customer service
222 in category
No votes
Website
304 in category
No votes
Exchange, Refund and Cancellation Policy
211 in category
No votes

Fingerhut and Amazon Rating Details

Customer service
1.7 (200 reviews)
No votes
Reviewer's quote

...Fraud department customer service is very rude..

Hobart

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Website
2.5 (178 reviews)
No votes
Reviewer's quote

...On their website it states that you can pay more than minimum amount due and it will be applied to minimum payments due or pay in full..

PissedConsumer1199681

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N
Exchange, Refund and Cancellation Policy
1.8 (166 reviews)
No votes
Reviewer's quote

It was made on 12-20-19 and as of 01-06-20 I had not received my product or no refund. I contacted the company and got transferred 3 different times to 3 different people, I got fed up and asked for a refund of the $30. While attempting to get the refund the person told me my social security number...

Xaiver

Customer support told me that if I returned the item and purchased it again (at the normal price), that they would provide the discount via a refund after it arrived if I contacted them again. So I followed instructions, and returned the first item and purchased another (exchange option was not...

Krieger0311

Fingerhut and Amazon Pros and Cons

Pros
  • Never again at this point
  • Ticked off
  • Easy payment option
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Poor customer service
  • Uphelpful supervisor
  • Being screwed without the normal foreplay
  • Poor customer service
  • Customer service
  • No manager follow up

Fingerhut and Amazon Most Positive Reviews

Top rated reviews
5

I don't no my account number

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Fingerhut and Amazon Most Critical Reviews

Lowest rated reviews
1

*** finger hut s English they don't do nothing

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Fingerhut and Amazon Latest Reviews

Recent published reviews
1

Had an issue with a missing package. This was a product that I needed, I requested 2 day shipping. I was willing to...

Read all 864 reviews
3.6

Two days now, straight in a row, I have not received my packages, due to incompetent Amazon drivers. I have explicit...

Read all 2504 reviews

Fingerhut and Amazon Products and Services

Most reviewed product and services
  • Fingerhut Account (170 reviews)
  • Fingerhut Customer Care (69 reviews)
  • Fingerhut Shipping Service (30 reviews)
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (226 reviews)
  • Amazon Account (225 reviews)