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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Fingerhut

Shopping
  • 2 ISSUES RESOLVED
  • 678 TOTAL REVIEWS
  • $49.5K CLAIMED LOSSES
  • $295 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Easy payment option 5
  • Credit offer 4
  • Never again at this point 4
  • Ticked off 3
  • Pppsssshhhhhhh 2

Customers don't like

  • Poor customer service4
  • Uphelpful supervisor3
  • Will rip you off3
  • I hate the service2
  • Resolution unsatisfactory2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1330526

Amazon is a better run company as long as you're not an affiliate with them.