PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Figis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Figis

Amazon and Figis Overview

Total reviews 7499 323
Company responses 0 0
Issues resolved 66 4

Amazon and Figis Consumer Ratings

Rank
44 out of 318 in Auctions and Marketplaces category
23 out of 263 in Food Delivery category
Customer service
43 in category
21 in category
Exchange, Refund and Cancellation Policy
28 in category
18 in category
Website
39 in category
34 in category
Product or Service Quality
32 in category
24 in category

Amazon and Figis Rating Details

Customer service
1.7 (2398 reviews)
1.9 (114 reviews)
Reviewer's quote

The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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...Never have any problems with customer service, shipping or anything at all. My self and others have loved everything. I hope they are staying around..

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Exchange, Refund and Cancellation Policy
2.2 (1951 reviews)
1.9 (64 reviews)
Reviewer's quote

...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

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...Today I receive a refund for the $25. 00 I sent them with no kind of explanation. This all seems shady and odd to me...

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Website
2.6 (1950 reviews)
2.5 (101 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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...Per website and catalog there was guaranteed delivery by Christmas. Order arrived 12/27/18. As soon as I saw the tracking information stating it was expected after Christmas I contacted company...

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Product or Service Quality
2.4 (1873 reviews)
2.1 (78 reviews)
Reviewer's quote

I just finished talking with a costume service rep..

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...the service, the quality and the expertise has always beeb "Top Notch"..

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Amazon and Figis Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Fast delivery
  • Taste
  • Item
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor customer service
  • Rude customer service
  • Way customer support handled issue

Amazon and Figis Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Received very mushy cake roll and dis colored Baklava Sampler. There was water pellets under the plastic covering this...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I've had people to brag on on on the the company. The prodocudts are excellent. And the prices are resemble.
Thank you...

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Amazon and Figis Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I tried to place an on line order. Could not make it work, so placed order on phone. The person who took the order was...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I recently received a catalog from Figi's and since I needed a few extra gifts I decided to order, it was 12/08. On the...

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Amazon and Figis Latest Reviews

Recent published reviews
1

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No votes

I have never rec'd any product (s) from your company. I had spoken with.someone months ago and stated that then. Just...

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No votes

Amazons mission is to be Earths most customer-centric company, and our award-winning Customer Service team is an essenti...

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No votes

I have been trying to talk to a customer service person for over a week. I have been put on hold for over 10 minutes eac...

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Amazon and Figis Products and Services

Most reviewed product and services
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (431 reviews)
  • Amazon Account (373 reviews)
  • Figis Customer Care (32 reviews)
  • Figis Delivery Service (28 reviews)
  • Figis Shipping Service (17 reviews)