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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1272 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Figis

Delivery
  • 1 ISSUES RESOLVED
  • 214 TOTAL REVIEWS
  • $12.1K CLAIMED LOSSES
  • $208 AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Fast delivery 4
  • Employee who took order 2
  • Taste 2
  • Variety 1
  • We are the receivers not the purchaser 1

Customers don't like

  • Rude customer service8
  • Way customer support handled issue4
  • Worst possible quality3
  • Shipping cost2
  • Terrible quality of products2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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