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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1529 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 19 ISSUES RESOLVED
  • 1,266 COMPANY RESPONSES
  • 1924 TOTAL REVIEWS
  • $100K CLAIMED LOSSES
  • $260 AVERAGE LOSS
3.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 55
  • Clothes look 28
  • Communication 24
  • Quality 20
  • Bad customer service

Customers don't like

  • Incorrect sizing chart20
  • Very poor quality18
  • Late delivery18
  • Bad customer service12
  • No response from customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Springfield, Massachusetts, United States #1315258

I had a book that I bought and the binding was bad Amazon replaced it immediately