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Amazon

E-commerce
  • 26 ISSUES RESOLVED
  • 1749 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Fashionmia

Footwear and Clothing
Has verified representatives
  • 25 ISSUES RESOLVED
  • 1,611 COMPANY RESPONSES
  • 2315 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $246 AVERAGE LOSS
3.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service 31
  • Low prices 22
  • Clothes look 19
  • Excellent customer service 15
  • Nice quality 11

Customers don't like

  • Incorrect sizing chart22
  • Very poor quality20
  • Late delivery18
  • Absolutely no customer service11
  • No response from customer service8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
Springfield, Massachusetts, United States #1315258

I had a book that I bought and the binding was bad Amazon replaced it immediately