PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Fashionmia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Fashionmia

Amazon and Fashionmia Overview

Total reviews
2371
2789
Company responses
0
1932
Issues resolved
34
28

Fashionmia was first mentioned on PissedConsumer on Mar 25, 2015 and since then this brand received 2789 reviews. It is 418 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Amazon customer support team and Fashionmia customer service.

Amazon and Fashionmia Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
75 out of 2463 in Footwear and Clothing category
Customer service
46 in category
107 in category
Website
37 in category
119 in category
Exchange, Refund and Cancellation Policy
21 in category
94 in category

Amazon and Fashionmia Rating Details

Customer service
1.7 (1000 reviews)
2.6 (1525 reviews)
Reviewer's quote

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan

I did buy 5 outfits. The order took more then 2 months to arrive.The sizes were completely off and all over the place. To get a refund I would have to send the clothes back to China. They did promise me a refund which I never got. I could not wear anything I bought. Waist of money. I should have...

Sibely M
Website
2.8 (841 reviews)
3.1 (1457 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

It also appears that the website is no longer functioning at this time either! Fashion Mia products are crap and they are stealing from people! DO NOT ORDER ANYTHING FROM THEM!!! This was the message I received from them regarding the first dress that was not delivered. In a message dated 4/25/2019...

Lillian S
Exchange, Refund and Cancellation Policy
2.3 (835 reviews)
2.5 (1461 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

Got items not shipped and after one year i have been given a voucher to use. So I did order a replacement items and still.waiting to get the voucher to be used to pay for the order which is still on hlod.Very bad service.

PissedConsumer1708083

Amazon and Fashionmia Pros and Cons

Pros
  • Product selection
  • Ordering online
  • Ease of checkout
  • Customer service
  • Low prices
  • Clothes look
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Incorrect sizing chart
  • Very poor quality
  • Late delivery

Amazon and Fashionmia Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I have order a top for my girlfriend from fashionmia.com the service provided by them was totally up to mark. they...

Amazon and Fashionmia Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

I ordered from this company overseas and month later still have not received my order....scam

Amazon and Fashionmia Latest Reviews

Recent published reviews
1

After about half an hour wasted on asking a simple question, not understood by the robot, switched to several other...

Read all 2371 reviews

I would like a larger size I need a return address

Read all 2789 reviews

Amazon and Fashionmia Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Fashionmia Dress (625 reviews)
  • Fashionmia Shipping Service (497 reviews)
  • Fashionmia Customer Care (391 reviews)