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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1176 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Factory Outlet Store

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $266 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product i ordered 2
  • Full refund along with cost of return 1
  • Sales staff 1

Customers don't like

  • False description of product7
  • Unprofessional staff6
  • Customer service4
  • Rude staff4
  • Rude and unprofessional theves3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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