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Amazon

E-commerce
  • 25 ISSUES RESOLVED
  • 1715 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
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Everbuying

E-commerce
  • 8 ISSUES RESOLVED
  • 376 TOTAL REVIEWS
  • $13.6K CLAIMED LOSSES
  • $141 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Wide item selection 10
  • Low prices 7
  • Customer service 7
  • Fast shipping and good customer service 5
  • Customer care 5

Customers don't like

  • Poor communication6
  • Bad service6
  • No customer support on complains4
  • Do not honor warranty4
  • Delivery4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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