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Amazon

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1408 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Everbuying

Auctions and Internet Stores
  • 9 ISSUES RESOLVED
  • 358 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
3.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 13
  • Customer service 12
  • Wide item selection 10
  • Price 7
  • Fast shipping and good customer service 7

Customers don't like

  • Poor communication6
  • Bad service6
  • No customer support on complains4
  • Do not honor warranty4
  • Delivery4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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