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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1229 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Everbuying

Auctions and Internet Stores
  • 8 ISSUES RESOLVED
  • 302 TOTAL REVIEWS
  • $13.5K CLAIMED LOSSES
  • $141 AVERAGE LOSS
2.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Low prices 13
  • Wide item selection 8
  • Fast shipping and good customer service 7
  • Service 7
  • Price 7

Customers don't like

  • Poor communication11
  • Delivery8
  • Do not honor warranty8
  • No customer support8
  • No solution to clients problem8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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