PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etsy
1.8
Amazon
3.0
Etsy
Amazon

Etsy and Amazon Overview

Total reviews 13389 76021
Company responses 0 0
Issues resolved 192 862

Etsy and Amazon Consumer Ratings

Rank
149 out of 677 in Auctions and Marketplaces category
33 out of 677 in Auctions and Marketplaces category
Customer service
149 in category
37 in category
Website
145 in category
40 in category
Exchange, Refund and Cancellation Policy
119 in category
28 in category
Delivery Service
129 in category
24 in category

Etsy and Amazon Rating Details

Customer service
1.4
(4370 reviews)
2.6
(24780 reviews)
Reviewer's quote

Placed order with vender and 44 days and still have not received the order very poor customer service and cannot get my refund just the run around please everyone do your self favor think twice before ordering on the ESty siteno..

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...Hire more People for customer service..

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Website
1.9
(3647 reviews)
3.2
(20545 reviews)
Reviewer's quote

When that appeal didn't work, I left and started my own unadulterated website. DO NOT SELL your handmaid items on ETSY, EBAY, EVEN SQUARESPACE because they all run the same way I have discovered. They always make sure they got paid first of course while the rest of us get screwed and their...

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...The website refuses to allow a return label to be printed and insists I take it to a UPS store. The closest one is 90 miles away. I contacted customer service...

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Exchange, Refund and Cancellation Policy
1.6
(3400 reviews)
2.9
(21127 reviews)
Reviewer's quote

They never responded and I have tried to contact them several times and not one response so I am trying to get my refund through Cash App..

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Horrible! The item was not delivered, and I'm still waiting for the refund. They failed to get in touch with the driver who most likely stole my item and simply stated that it was delivered when no picture was provided and nothing was delivered..

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Delivery Service
1.8
(3317 reviews)
3
(20917 reviews)
Reviewer's quote

...The delivery service was beyond terrible and two glass panels for the cabinet are broken..

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...Even companies for delivery service have been damaging products before they get shipped to customers. It's not a civilized economy anymore. It's become corrupt and antisocial for enriching insanely wealthy psychopaths..

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Etsy and Amazon Pros and Cons

Pros
  • No pros
  • Nice products
  • I feel taken advantage of
  • Convenience
  • Fast delivery
  • Convenient
Cons
  • Customer service
  • No customer service
  • Poor customer service
  • Poor customer service
  • Customer service
  • No customer service

Etsy and Amazon Most Positive Reviews

Top rated reviews
5

I order a Starbucks Mickey Mouse cold coffee Tumblr. And I was just wondering when I was going to getting it. I am dont...

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5

December 30 of 2022 I bought a android 11.0 tablet 10 inch and it no longer work keeps cutting off The tablet worked up...

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5

I wanted to track a package. I accidentally entered wrong email. Was trying to correct.
Still got love for etsy though.
I...

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5

They took time too listen and help me understand I ordered the wrong remote for my fire tv thank you so much. And they...

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Etsy and Amazon Most Critical Reviews

Lowest rated reviews
1

I cannot find my store, even when I search for it by name. The name is hammocksBydesign. It disappeared once before and...

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1

My account has been locked for six days and someone sends me a code to unlock my account and when I do it my account is...

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1

They never responded and I have tried to contact them several times and not one response so I am trying to get my...

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1

I still have not heard anything from Amazon as to why my gift card was not authorized to use. The person I spoke to...

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Etsy and Amazon Latest Reviews

Recent published reviews
4.9

I need a case to be open I did not receive my item please contact me and open my case for me if you have any questions p...

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No votes

Transferred between several agents. One lady tried to find someone in the correct department. I waited several minutes...

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No votes

I want contact details I want talk customer care, for my products how to sell , how to package and delivery system about

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No votes

I'm just asking hi my name is Shameaka Parker. I was asking a question about a cancellation on the product. It was a...

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