PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Etsy and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Etsy
1.8
Amazon
2.2
Etsy
Amazon

Etsy and Amazon Overview

Total reviews 3089 9284
Company responses 0 0
Issues resolved 25 82

Etsy and Amazon Consumer Ratings

Rank
97 out of 372 in Auctions and Marketplaces category
52 out of 372 in Auctions and Marketplaces category
Customer service
75 in category
45 in category
Website
87 in category
51 in category
Exchange, Refund and Cancellation Policy
54 in category
32 in category
Product or Service Quality
70 in category
34 in category

Etsy and Amazon Rating Details

Customer service
1.5 (1022 reviews)
1.8 (2941 reviews)
Reviewer's quote

... is a scam you collect personal information you closed my account yet you have my credit card and email on file you close my account with no good reason, your customer service hung up on me this is all documentations for the future just proving that you dont reach out, you hang up on people and you have over 1300 complains on the Better Busines...

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The customer service person Tracy - is dishonest. Forced me to remove a claim then forced me to withraw fair feedback to get refund, then SHE DENIED THE REFUND, avoid this company JulyFox..

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Website
2 (899 reviews)
2.6 (2393 reviews)
Reviewer's quote

I made a purchase of a Miami hurricane jacket on this website it was green with white sleeves and there was a major problem with the item not being received at the address that it was supposed to be sent to with a message of happy early birthday I do not know why it did not show up but it shows on...

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Once I was able to get calls to go through the numbers given on your website were valid and I was able to reach customer service at Amazon. Once I was able to talk to a representative they were able to help me change my phone number on my account so that I could actually get into my account and use...

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Exchange, Refund and Cancellation Policy
1.7 (792 reviews)
2.2 (2420 reviews)
Reviewer's quote

...66 on a pir of wings that i've been trying to get a refund for FOR A YEAR. Covid was just happining so I figured it would take a while for such a large package. So I didn't know Etsy had a limit to were you can open a case..

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...I got home yesterday on May 11th 2021 and it was no where in site!!!!! I asked for a refund and they are refusing. Asked me to answer questions and send back and I did via e!all that was stated i could! They still refuse refund!!!..

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Product or Service Quality
1.8 (792 reviews)
2.4 (2327 reviews)
Reviewer's quote

...Was not satisfied with the service..

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Why I believe amazons product reviews are manipulated and deliberately deceptive. I was an Amazon customer for about 11 years. Mostly I just bought stuff only occasionally bothering to post reviews...

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Etsy and Amazon Pros and Cons

Pros
  • I feel taken advantage of
  • Variety of products
  • Reasonable pricing of most products
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Customer service
  • No customer service
  • Did not fix problem
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Etsy and Amazon Most Positive Reviews

Top rated reviews
5

I have ordered a galaxy s3 phone case, retro sunglasses, tobacco pipe, and a sticker for my car. All from different...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I am an etsy buyer and i bought an item from kasablanka shop.Twice happened that i contacted the seller to reserve the...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Etsy and Amazon Most Critical Reviews

Lowest rated reviews
1

Through various screen/store names I have been there from the beginning and I have watched the website decline from a ha...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Please this is a warning to all etsy shoppers gettingittwisted is nila clark she has opened up a new shop and pretty...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Etsy and Amazon Latest Reviews

Recent published reviews
1

I tried to contact the seller I got know were I contact Etsy I got know were I still have no received any info back I...

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3.5

The black delivery driver disrespected me. Instead of handing me our package he put it on the dirty ground making me...

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No votes

They Never Call Me Back I'm Still Waiting On My Call Back Why Haven't Anyone Call Me Back Or Reached Out To Me

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1

I ordered a hit tub for my back. I ordered it on May 1st 2021 was suppose to be delivered on May 7th 2021. I left a...

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