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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Etrailer

Equipment
  • 0 ISSUES RESOLVED
  • 179 TOTAL REVIEWS
  • $13.8K CLAIMED LOSSES
  • $202 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Website 2
  • How quick i received part 2
  • Rack itself 1
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Attitude and failure to support the product they sold me5
  • Customer service2
  • Refusal of refund1
  • Worst company that i had to deal1
  • Waiting so long for my order to be delivered1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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