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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1417 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Etrailer

Equipment
  • 1 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $14.7K CLAIMED LOSSES
  • $202 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Website 2
  • How quick i received part 2
  • Customer service 2
  • Tekonsha controller 1
  • Selection and price and free shipping 1

Customers don't like

  • Customer service5
  • Attitude and failure to support the product they sold me5
  • Poor service3
  • Accuracy of inventory2
  • Worst company that i had to deal1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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