Amazon vs Esurebuy

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Esurebuy

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 27 TOTAL REVIEWS
  • $712 CLAIMED LOSSES
  • $55 AVERAGE LOSS
1.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • But was made right buy customer service 1
  • But what good is it if the product does not work 1
  • Price however product does not work 1
  • Started off on the wrong foot 1

Customers don't like

  • Lack of contact information4
  • Not a real business3
  • Communications2
  • Missleading information2
  • Late delivery2

Products by Esurebuy

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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