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Amazon

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1523 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Esurebuy

Gadgets and Accessories
  • 0 ISSUES RESOLVED
  • 35 TOTAL REVIEWS
  • $1K CLAIMED LOSSES
  • $60 AVERAGE LOSS
1.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Started off on the wrong foot 2
  • But was made right buy customer service 1

Customers don't like

  • Not a real business2
  • Late delivery2
  • Lack of contact information2
  • Communications2
  • Being ripped off1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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