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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1574 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Elite Phones And Computers

Gadgets and Accessories
  • 1 ISSUES RESOLVED
  • 498 TOTAL REVIEWS
  • $40.5K CLAIMED LOSSES
  • $211 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Pleasant when placing the order 11
  • Satisfied 8
  • Phone picked up fast 7
  • Good customer service 6
  • Quick repair 4

Customers don't like

  • Terrible customer service36
  • Attempting to charge for extras9
  • Did not respond to emails6
  • Ignored request to return phone5
  • Unproffessional4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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