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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1372 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Efaucets

Plumbing fixtures
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $27.8K CLAIMED LOSSES
  • $605 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Prices 6
  • Great customer service 2
  • Free shipping 2
  • Products offered were excellent 1
  • Price 1

Customers don't like

  • Customer service4
  • Return policy3
  • No response2
  • Inadequate staff2
  • Shipping dept1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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