PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Amazon

Ebay and Amazon Overview

Total reviews 3460 7795
Company responses 0 0
Issues resolved 20 67

Ebay and Amazon Consumer Ratings

Rank
89 out of 324 in Auctions and Marketplaces category
43 out of 324 in Auctions and Marketplaces category
Customer service
66 in category
40 in category
Website
68 in category
37 in category
Exchange, Refund and Cancellation Policy
53 in category
27 in category
Diversity of Products or Services
76 in category
40 in category

Ebay and Amazon Rating Details

Customer service
1.5 (814 reviews)
1.7 (2492 reviews)
Reviewer's quote

...I tried to call customer service a lot or times no one pick up the phone till now so pls I would like you guys to help me so the seller can refund my money back even on my account it still Showing up that it did not deliver to me and the address still the same..

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Bought a Echo a year ago and now unit not working spoke to customer service a week ago and said they would send new Echo out as a 1 x free promotion because we are long time amazon users, now they are saying they will only give me a promotional coupon for me to put toward a new one, I am not going...

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Website
2.1 (704 reviews)
2.6 (2024 reviews)
Reviewer's quote

... taken care of in the best manner, y'all backing up your customer service and with NO PROBLEMS, with so many websites to choose from, to realize I had found a website to depend on for my business, well that is an accomplishment! I don't spend alot, because I am on retirement and a fixed low income, but grateful, nonetheless, so when I spend money, it is well researched, thoughtout and spent wisely! I had put aside this money for this project and to have it all but completed and also helping my friend with such a "good deal" about the pillow covers, that was the cherry on top PLEASE HELP ME If you call, and I don;t have your number in my addresses, I do not answer, due to so many vendor calls, so if you txt me or email me prior I will be eager to cooperate@ I will also be calling you, within the next hour, so possibly all can be handles at that time? THANKING YOU IN ADVANCE....

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...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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Exchange, Refund and Cancellation Policy
1.6 (682 reviews)
2.2 (2024 reviews)
Reviewer's quote

I requested refund from eBay on a item never received, but eBay end up closed my case..

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...The unit did not work as advertised and I requested a return and refund from the seller. Instead of applying the refund back to the credit card I used for the purchase, without asking me they issued the return in the form of an Amazon Gift Card for $200. 08...

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Diversity of Products or Services
2.2 (648 reviews)
2.9 (1866 reviews)
Reviewer's quote

... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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...com services. I hold them completely accountable. Cancel that order and enter another that will get delivered by Sunday...

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Ebay and Amazon Pros and Cons

Pros
  • Buying
  • Variety of available products
  • Quick payment
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Customer service
  • Corporate office is unreachable
  • No customer service
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Ebay and Amazon Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Ebay and Amazon Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Ebay and Amazon Latest Reviews

Recent published reviews
No votes

The seller told me they gave my my refund already to eBay !! So what next when I purchase my my order I paid on time so...

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3.2

Dear Amazon,
I have ordered two trollies as I have attached the image of these. The delivery boy rejected to deliver the...

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No votes

I bought car parts from you guys, I need a receipt with the name of the seller company number and address and phone...

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3.9

I have used hdfc card during sale but i have not got cashback of flat 500 rupees on 20th oct order date.

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Ebay and Amazon Products and Services

Most reviewed product and services
  • Ebay Profile (64 reviews)
  • Ebay Marketplace (61 reviews)
  • Ebay Gift Card (53 reviews)
  • Amazon Shipping Service (541 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (259 reviews)