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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1112 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Website appeared to show desirable items 6
  • Honest seller 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1332 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Jason_78
#1319400

As far as trust, l trust AMAZON sellers far more then EBAY sellers.During the past 2 months, l've had problems with THREE scam artists on EBAY.

Although l was given refunds in all cases, EBAY does basically nothing to remove these scam sellers even though there is total proof against them.Because of these incidents, my trust in EBAY is almost gone.

Jason_78
#1319377

As far as trust, l trust AMAZON sellers more then EBAY.During the past two months, l've dealt with 3 shady/scam sellers on ebay and none so far on AMAZON.

EBAY does almost nothing to remove scam companies even though there is total proof that the seller is a fraud.My money was refunded but the scam artists continue as usual.

Anonymous
Galt, California, United States #1317709

eBay has been much more costumer service oriented than Amazon and I like that.A company that stands behind what they sell is a good one.

A to Z! Guarantee.

Please give me a break...That's a bunch of who haa.

bibarnes
Zapopan, Jalisco, Mexico #1317682

The only purchase I make from Amazon are Kindle books.I have not had any problems there.

Amazon will not ship to Mexico unless something is made in Mexico City at the Amazon factory. I have had great success with ebay except for companies in China and India. The Indian company tried to tell that the see through sheets I bought were Egyption Cotton 300 count. The chinese company digishop-ebay jerked me around before having me send back a car radio by mail and it has been lost in China and I am out about $500.

The problem is not with eBay but with China.DO NOT DO BUSINESS WITH THEM.

Anonymous
Daly City, California, United States #1311071

This vendor, Allwinshop, is only selling through eBay.They are not selling through Amazon.

This fraudulent company has stopped contacting me and they have every intention of keeping my money which they have had since December 2016 and I have an unusable rolling make up case which will not stand up because it has no front wheels. The wheels are not available in the USA.

They were manufactured in China and I will have to replace all 4 wheels to be able to use it.They are not offering enough money to have a luggage repair shop do such a repair.