PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Amazon

Ebay and Amazon Overview

Total reviews
2441
6918
Company responses
0
0
Issues resolved
9
57

Ebay and Amazon Consumer Ratings

Rank
67 out of 306 in Auctions and Marketplaces category
41 out of 306 in Auctions and Marketplaces category
Customer service
61 in category
39 in category
Website
69 in category
36 in category
Exchange, Refund and Cancellation Policy
55 in category
25 in category
Diversity of Products or Services
61 in category
41 in category

Ebay and Amazon Rating Details

Customer service
1.5 (547 reviews)
1.7 (2151 reviews)
Reviewer's quote

Am trying contact the customer service. but the number is not working..

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Well, becusse of COVID Amazon is not accepting phone calls for customer service inquiries..

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Website
2.1 (472 reviews)
2.6 (1763 reviews)
Reviewer's quote

I was scammed of 1000$ that I have found out has been scamming people for years using same car and same website, Ebay. I feel like I should be protected from people like this anytime the business has been made aware and not prosecuted. I will fight this until every penny is returned to me so expect...

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...On your my orders page on your website, it said the package was delivered to the mailroom. This is a private residence. There is no mailroom...

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Exchange, Refund and Cancellation Policy
1.6 (463 reviews)
2.2 (1744 reviews)
Reviewer's quote

I bought 3 tablets in December and haven't received them and got no refund bought a fire stick and haven't received that yet and got no refund..

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...of messages to them as well as contacting the seller and I still til this day have not gotten a response from Amazon nor the seller and I requested a refund and I still have not gotten it and i also did five file claims and still no response from...

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Diversity of Products or Services
2.4 (415 reviews)
2.9 (1612 reviews)
Reviewer's quote

...Americans watch out ordering these products from overseas I was scammed 2 times during this Coronavirus. No support. I bid on product...

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Im not an Amazon prime member however Im being charged for your services..

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Ebay and Amazon Pros and Cons

Pros
  • Website appeared to show desirable items
  • Variety of available products
  • Price
  • I have used amazon many many times
  • Product selection
  • Convenience
Cons
  • Customer service
  • Not feeling protected
  • Dishonest sellers tolerated
  • Poor customer service
  • Customer service
  • Unhelpful customer service

Ebay and Amazon Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Ebay and Amazon Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Ebay and Amazon Latest Reviews

Recent published reviews
No votes

I ordered dog tablets from e bay and received the wrong ones
I phoned supplier on invoice and they are not on ebay.
The se...

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No votes

Name Rishabh sancheti
Order number 17135025579197167
Order on 7-07-20
Po 9518318036
Please reply me as soon as possible
My ca...

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No votes

I would like to be able to speak to someone, every number i called was no good.

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1

Amazon customer care service number 8583990403
Amazon customer care service number 8583990403Amazon customer care service...

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Ebay and Amazon Products and Services

Most reviewed product and services
  • Ebay Account (171 reviews)
  • Ebay Customer Care (151 reviews)
  • Ebay Marketplace (53 reviews)
  • Amazon Shipping Service (465 reviews)
  • Amazon Customer Care (367 reviews)
  • Amazon Account (354 reviews)