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Ebay

1.9
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1243 TOTAL REVIEWS
Rank
34 out of 249
in Auctions and Marketplaces category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    2
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    06:12
  • ISSUES RESOLVED
    0%
Top Products and Services
2
153 reviews
2
85 reviews
2.4
33 reviews

Amazon

2.3
  • 26 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1831 TOTAL REVIEWS
Rank
225 out of 4264
in E-commerce category
Rating Details
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    34
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    03:21
  • ISSUES RESOLVED
    7%
Top Products and Services
2.3
177 reviews
2.6
142 reviews
2.8
138 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Ebay vs Amazon?

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Anonymous
#1426712

As a seller on BOTH sites under different names l find that buyers on EBAY are far more trustworthy and honest compared to AMAZON buyers. The return policy on amazon allows buyers to make up fraudulent excuses in order to get refunds. They appear to be far more dishonest compared to ebay buyers.

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#1418845

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As far as trust, l trust AMAZON sellers far more then EBAY sellers.During the past 2 months, l've had problems with THREE scam artists on EBAY.

Although l was given refunds in all cases, EBAY does basically nothing to remove these scam sellers even though there is total proof against them.Because of these incidents, my trust in EBAY is almost gone.

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Jason_78
#1319400

As far as trust, l trust AMAZON sellers far more then EBAY sellers. During the past 2 months, l've had problems with THREE scam artists on EBAY.

Although l was given refunds in all cases, EBAY does basically nothing to remove these scam sellers even though there is total proof against them. Because of these incidents, my trust in EBAY is almost gone.

Jason_78
#1319377

As far as trust, l trust AMAZON sellers more then EBAY. During the past two months, l've dealt with 3 shady/scam sellers on ebay and none so far on AMAZON.

EBAY does almost nothing to remove scam companies even though there is total proof that the seller is a fraud. My money was refunded but the scam artists continue as usual.

Anonymous
Galt, California, United States #1317709

eBay has been much more costumer service oriented than Amazon and I like that. A company that stands behind what they sell is a good one.

A to Z! Guarantee.

Please give me a break... That's a bunch of who haa.

bibarnes
Zapopan, Jalisco, Mexico #1317682

The only purchase I make from Amazon are Kindle books. I have not had any problems there.

Amazon will not ship to Mexico unless something is made in Mexico City at the Amazon factory. I have had great success with ebay except for companies in China and India. The Indian company tried to tell that the see through sheets I bought were Egyption Cotton 300 count. The chinese company digishop-ebay jerked me around before having me send back a car radio by mail and it has been lost in China and I am out about $500.

The problem is not with eBay but with China. DO NOT DO BUSINESS WITH THEM.

Anonymous
Daly City, California, United States #1311071

This vendor, Allwinshop, is only selling through eBay. They are not selling through Amazon.

This fraudulent company has stopped contacting me and they have every intention of keeping my money which they have had since December 2016 and I have an unusable rolling make up case which will not stand up because it has no front wheels. The wheels are not available in the USA.

They were manufactured in China and I will have to replace all 4 wheels to be able to use it. They are not offering enough money to have a luggage repair shop do such a repair.

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