PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Ebay

Amazon and Ebay Overview

Total reviews
6918
2441
Company responses
0
0
Issues resolved
57
9

Amazon and Ebay Consumer Ratings

Rank
41 out of 306 in Auctions and Marketplaces category
67 out of 306 in Auctions and Marketplaces category
Customer service
39 in category
61 in category
Website
36 in category
69 in category
Delivery Service
31 in category
35 in category
Exchange, Refund and Cancellation Policy
25 in category
55 in category

Amazon and Ebay Rating Details

Customer service
1.7 (2151 reviews)
1.5 (547 reviews)
Reviewer's quote

Well, becusse of COVID Amazon is not accepting phone calls for customer service inquiries..

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Am trying contact the customer service. but the number is not working..

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Website
2.6 (1763 reviews)
2.1 (472 reviews)
Reviewer's quote

...On your my orders page on your website, it said the package was delivered to the mailroom. This is a private residence. There is no mailroom...

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I was scammed of 1000$ that I have found out has been scamming people for years using same car and same website, Ebay. I feel like I should be protected from people like this anytime the business has been made aware and not prosecuted. I will fight this until every penny is returned to me so expect...

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Delivery Service
2.2 (1756 reviews)
2.1 (356 reviews)
Reviewer's quote

I placed an order for the fresh delivery service Friday March 13 with free next day delivery between 3-5p. I checked the status it was showing out for delivery but Saturday came and no food, Sunday came no food either when Monday finally arrived I checked the status again and it was not there it...

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I purchased suspension wich are the orange coil overs I had to refuse delivery cause they did not accept cash for DHL now I been speaking with the seller and apprently some one signed for it under name Eric s now I don't know a Eric s and I. Never received my suspension I went to DHL they do not...

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Exchange, Refund and Cancellation Policy
2.2 (1744 reviews)
1.6 (463 reviews)
Reviewer's quote

...of messages to them as well as contacting the seller and I still til this day have not gotten a response from Amazon nor the seller and I requested a refund and I still have not gotten it and i also did five file claims and still no response from...

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I bought 3 tablets in December and haven't received them and got no refund bought a fire stick and haven't received that yet and got no refund..

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Amazon and Ebay Pros and Cons

Pros
  • I have used amazon many many times
  • Product selection
  • Convenience
  • Website appeared to show desirable items
  • Variety of available products
  • Price
Cons
  • Poor customer service
  • Customer service
  • Unhelpful customer service
  • Customer service
  • Not feeling protected
  • Dishonest sellers tolerated

Amazon and Ebay Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Amazon and Ebay Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Amazon and Ebay Latest Reviews

Recent published reviews
No votes

Name Rishabh sancheti
Order number 17135025579197167
Order on 7-07-20
Po 9518318036
Please reply me as soon as possible
My ca...

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No votes

I ordered dog tablets from e bay and received the wrong ones
I phoned supplier on invoice and they are not on ebay.
The se...

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1

Amazon customer care service number 8583990403
Amazon customer care service number 8583990403Amazon customer care service...

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No votes

I would like to be able to speak to someone, every number i called was no good.

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Amazon and Ebay Products and Services

Most reviewed product and services
  • Amazon Shipping Service (465 reviews)
  • Amazon Customer Care (367 reviews)
  • Amazon Account (354 reviews)
  • Ebay Account (171 reviews)
  • Ebay Customer Care (151 reviews)
  • Ebay Marketplace (53 reviews)