PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
2.2
Ebay
1.9
Amazon
Ebay

Amazon and Ebay Overview

Total reviews 8791 4388
Company responses 0 0
Issues resolved 72 25

Amazon and Ebay Consumer Ratings

Rank
49 out of 334 in Auctions and Marketplaces category
70 out of 334 in Auctions and Marketplaces category
Customer service
46 in category
69 in category
Delivery Service
32 in category
44 in category
Exchange, Refund and Cancellation Policy
28 in category
54 in category
Website
43 in category
78 in category

Amazon and Ebay Rating Details

Customer service
1.8 (2778 reviews)
1.5 (1071 reviews)
Reviewer's quote

...And the customer service rep. She was very nice and polite..

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Last year eBay has lots of scams and bad customer service Ive had lots problems with them money loses you can call but no one to talk with they dont answer my emails Im done with them..

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Delivery Service
2.2 (2281 reviews)
2 (749 reviews)
Reviewer's quote

...No delivery service (USPS, UPS, FEDEX, PRIME so far) has ever done that! We just do not want this to happen again. DeLoma Cotter..

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...told i had to purchase a ebay card and provide the security # on back of card i just want my car part that i ordered this unacceptable i talked to customet service representative his was very rude and told me to go *** my self this...

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Exchange, Refund and Cancellation Policy
2.2 (2265 reviews)
1.7 (914 reviews)
Reviewer's quote

...Oh you cannot its our policy no refunds until if we can see if its delivered. I am the customer why is it always they call the shots. They are like a dictatorship Hitler reincarnated...

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...I told him no, refund my money if the model I ordered is not available. He shipped it anyway and I refused the order and told FedEx to return it to seller. Filed claim with eBay and they eventually ruled in my favor but have never refunded my money through Paypal...

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Website
2.6 (2256 reviews)
2.1 (916 reviews)
Reviewer's quote

...00 item from their website www. tacticon. com...

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All the things on my wishlist was ordered without my knowledge my debit card was saved and my boss man's debit card was saved on eBay's website. Now I'm having issues sending the tires back Post office says they weigh too much and the postal service won't honor the return label. They want me to pay...

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Amazon and Ebay Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Buying
  • Variety of available products
  • Usually protect buyers and sellers
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • No customer service
  • Corporate office is unreachable

Amazon and Ebay Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Amazon and Ebay Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Amazon and Ebay Latest Reviews

Recent published reviews
No votes

The Delivery boy is not pickup my phone and not delivered my parcel, and he put my number on black list

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No votes

I went on eBay and try to purchase an item and I used my eBay gift card and the numbers would not work I do not...

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1

Dear sir
I am magimainathan
Contatact number 903573**** Order 2 item 20/01/2021
Still not received Tracking ID: 260493****0...

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No votes

Phone number is a scam see to my info on my account the number don't call it is a scam 205-574-**** he even told me me...

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Amazon and Ebay Products and Services

Most reviewed product and services
  • Amazon Shipping Service (575 reviews)
  • Amazon Prime Membership (346 reviews)
  • Amazon Delivery Service (279 reviews)
  • Ebay Profile (78 reviews)
  • Ebay Gift Card (69 reviews)
  • Ebay Marketplace (68 reviews)