PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Ebay

Amazon and Ebay Overview

Total reviews 7871 3503
Company responses 0 0
Issues resolved 67 20

Amazon and Ebay Consumer Ratings

Rank
43 out of 324 in Auctions and Marketplaces category
88 out of 324 in Auctions and Marketplaces category
Customer service
40 in category
67 in category
Delivery Service
30 in category
40 in category
Website
37 in category
67 in category
Exchange, Refund and Cancellation Policy
26 in category
53 in category

Amazon and Ebay Rating Details

Customer service
1.7 (2514 reviews)
1.5 (819 reviews)
Reviewer's quote

I really wish Amazon would get a little better hold on the customer service department because that's the people that cause most of the problems and then there's the part that apartment that has no way to contact them Amazon if you're going to do things like that really need to make people...

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...I tried to call customer service a lot or times no one pick up the phone till now so pls I would like you guys to help me so the seller can refund my money back even on my account it still Showing up that it did not deliver to me and the address still the same..

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Delivery Service
2.2 (2065 reviews)
2 (568 reviews)
Reviewer's quote

Driver left package on driveway exposed to rain and weather instead of on front porch protected from rain and weather, where every other competent delivery service delivers packages. :dead:..

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NO PHONE, NO CHAT SERVICE, IS FRUSTRATING!!!..

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Website
2.6 (2043 reviews)
2.1 (710 reviews)
Reviewer's quote

...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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... taken care of in the best manner, y'all backing up your customer service and with NO PROBLEMS, with so many websites to choose from, to realize I had found a website to depend on for my business, well that is an accomplishment! I don't spend alot, because I am on retirement and a fixed low income, but grateful, nonetheless, so when I spend money, it is well researched, thoughtout and spent wisely! I had put aside this money for this project and to have it all but completed and also helping my friend with such a "good deal" about the pillow covers, that was the cherry on top PLEASE HELP ME If you call, and I don;t have your number in my addresses, I do not answer, due to so many vendor calls, so if you txt me or email me prior I will be eager to cooperate@ I will also be calling you, within the next hour, so possibly all can be handles at that time? THANKING YOU IN ADVANCE....

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Exchange, Refund and Cancellation Policy
2.2 (2042 reviews)
1.6 (687 reviews)
Reviewer's quote

and I made exchange services too, but the time of exchange there is a dent on my old phone as per delivery agent said to me I was ready to give him cash (as per the policy I can give him a case in order to receive my order) here is the screenshot of it image. png but the delivery boy denied...

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I requested refund from eBay on a item never received, but eBay end up closed my case..

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Amazon and Ebay Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Buying
  • Variety of available products
  • Quick payment
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Customer service
  • Corporate office is unreachable
  • No customer service

Amazon and Ebay Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Amazon and Ebay Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Amazon and Ebay Latest Reviews

Recent published reviews
No votes

I would like to be notified ahead of time if my purchase is going to be delivered to me OR I HAVE TO GO TO THE POST...

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1

Always feels great to have my bank account charged $900 for something I was selling without authorization or warning...

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1.3

After 3 weeks of fighting with them, I finally got my account open then it took another week to get all the money for...

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No votes

Fraud with money. I want my money back

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Amazon and Ebay Products and Services

Most reviewed product and services
  • Amazon Shipping Service (545 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (262 reviews)
  • Ebay Profile (64 reviews)
  • Ebay Marketplace (61 reviews)
  • Ebay Gift Card (53 reviews)