PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Amazon

DressLily and Amazon Overview

Total reviews
3394
2514
Company responses
0
0
Issues resolved
13
37

DressLily was first mentioned on PissedConsumer on Oct 1, 2013 and since then this brand received 3394 reviews. It is 880 reviews more than Amazon received since Nov 15, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Amazon customer support team than with DressLily customer service.

DressLily and Amazon Consumer Ratings

Rank
408 out of 2297 in Footwear and Clothing category
34 out of 432 in Auctions and Marketplaces category
Customer service
260 in category
38 in category
Website
386 in category
31 in category
Delivery Service
344 in category
31 in category

DressLily and Amazon Rating Details

Customer service
1.5 (1297 reviews)
1.7 (1064 reviews)
Reviewer's quote

...Oh, there so-called Customer Service number only takes calls from new purchasers - slick, huh? Oh, well...

Janelli

...I dont understand why Amazon is doing this & having ZERO customer service. But 2 year old (who is the youngest of three kids) didnt have a main gift on Christmas morning. Amazon customer Alexis G..

Alexis G
Website
2.1 (1284 reviews)
2.7 (888 reviews)
Reviewer's quote

...changed my email passwords just in case; but, now there's absolutely no way I can close out the account/unsubscribe to it! I've looked everywhere on the website, through google, and forums and it seems no one has any luck. I didn't even sign up in the first place! How is that even possible?? Completely shady...

PissedConsumer1570686

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N
Delivery Service
1.6 (1178 reviews)
2 (860 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

Avalene

...They started using their own delivery service (Amazon Logistics) that they can't track. I've called customer service and they can't contact the warehouse or make sure that it will be delivered. The scheduled delivery time frame just comes and passes...

PissedConsumer1733044

DressLily and Amazon Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Poor customer service
  • Customer service
  • No manager follow up

DressLily and Amazon Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

DressLily and Amazon Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

DressLily and Amazon Latest Reviews

Recent published reviews

No response on phone or email

Read all 3394 reviews

nding2019: I ordered Tasks for the Veterinary Assistant 3rd Edition
by Paula Pattengale and Teresa Sonsthagen------Wiley...

Read all 2514 reviews

DressLily and Amazon Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (675 reviews)
  • Dresslily Dress (236 reviews)
  • Dresslily Clothing (195 reviews)
  • Amazon Shipping Service (255 reviews)
  • Amazon Customer Care (228 reviews)
  • Amazon Account (225 reviews)