PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about DressLily and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

DressLily
Amazon

DressLily and Amazon Overview

Total reviews 3439 7740
Company responses 0 0
Issues resolved 14 67

DressLily and Amazon Consumer Ratings

Rank
519 out of 2130 in Footwear and Clothing category
43 out of 323 in Auctions and Marketplaces category
Customer service
No votes
42 in category
Website
No votes
37 in category
Delivery Service
No votes
32 in category
Product or Service Quality
No votes
30 in category

DressLily and Amazon Rating Details

Customer service
No votes
1.7 (2480 reviews)
Reviewer's quote

...Many of their items are very cute and I am very fond of them, but their customer service is absolutely atrocious. Two of my items did not fit and trying to send them back was awful. You have to pay for your own return shipping, no shipping lable is provided...

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...I called/chatted with Amazon customer service about the change. Heres the transcript ..

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Website
No votes
2.6 (2009 reviews)
Reviewer's quote

...They only have a few items on their website - I am not interested in any of them. Then they have this big disclaimer on their website about delays caused by the Chinese New Year. There are other and better companies to do business with...

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I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Delivery Service
No votes
2.2 (2036 reviews)
Reviewer's quote

There delivery service is terrible I was planning to place more orders "I don't think So" Poor Order service..

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Driver left package on driveway exposed to rain and weather instead of on front porch protected from rain and weather, where every other competent delivery service delivers packages. :dead:..

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Product or Service Quality
No votes
2.4 (1932 reviews)
Reviewer's quote

I need the return address!!!!unreal trying to get a hold of customer service!!!terrible..

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I was ordered one product no. 407-834****-509**** dated 02/10/2020,but till date product not delivered to me..

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DressLily and Amazon Pros and Cons

Pros
  • Good pricing
  • Cute clothes
  • Product is cute
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Awful customer service
  • Fact i did not get my stuff
  • Stole money
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

DressLily and Amazon Most Positive Reviews

Top rated reviews
5

I ordered a dress and a shirt. The shirt was way too big and the dress had *** that was visible. I messaged them and...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Bought a swimsuit it is the worst quality shapeless rag I have ever seen!! Stitching and finishing awful!!

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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DressLily and Amazon Most Critical Reviews

Lowest rated reviews
1

I ordered a couple of items from them, the items looked NOTHING like the image. They were made from extremely cheap,...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I stumbled upon Dresslily and thought it was a dream come true. The clothes were beautiful and not very expensive. I fou...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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DressLily and Amazon Latest Reviews

Recent published reviews
1

I called and asked for a refund because I have not received the dress going on 3 months now I would not recommend...

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No votes

Actually my order would come 17 Oct.But right now it has not come yet.so I am very unhappy

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1

Ordered dress back in August still no dress keep sending emails keep getting what seems automated responses same...

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No votes

I booked a mobile Samsung galaxy M51 dated 18/10/2020. I received my order dated 19/10/2020 evening, when I received the...

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DressLily and Amazon Products and Services

Most reviewed product and services
  • Dresslily Shipping Service (689 reviews)
  • Dresslily Dress (237 reviews)
  • Dresslily Clothing (196 reviews)
  • Amazon Shipping Service (541 reviews)
  • Amazon Prime Membership (336 reviews)
  • Amazon Delivery Service (254 reviews)