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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Disney Movie Club

Entertainment
  • 3 ISSUES RESOLVED
  • 487 TOTAL REVIEWS
  • $18K CLAIMED LOSSES
  • $144 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Selection 5
  • Movies ordered 5
  • Lots of movies for sale 4
  • Price 4
  • Movies i ordered 4

Customers don't like

  • Problem resolution9
  • Customer service9
  • How they handled the complaint7
  • Whole set up7
  • Practices and customer relations7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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