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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1416 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Disney Movie Club

Entertainment
  • 4 ISSUES RESOLVED
  • 557 TOTAL REVIEWS
  • $18.7K CLAIMED LOSSES
  • $142 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Selection 6
  • Price 5
  • Movies ordered 5
  • Lots of movies for sale 5
  • Disney movies 5

Customers don't like

  • Whole set up4
  • Problem resolution4
  • How they handled the complaint4
  • Customer service4
  • Website was a little hard to use2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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