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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1572 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Disney Movie Club

Entertainment
  • 5 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $22K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Selection 6
  • Price 5
  • Movies ordered 5
  • Lots of movies for sale 5
  • Disney movies 5

Customers don't like

  • Customer service13
  • Whole set up4
  • Problem resolution4
  • Practices and customer relations4
  • How they handled the complaint4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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