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Amazon

Auctions and Internet Stores
  • 16 ISSUES RESOLVED
  • 1288 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Dhl

Shipping
  • 2 ISSUES RESOLVED
  • 652 TOTAL REVIEWS
  • $440K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Never again 3
  • Lie to cunsumer 3
  • Color of their van 2
  • False 2
  • Uk customer service more proactive than india 1

Customers don't like

  • Service8
  • Slow shipping7
  • Customer service5
  • Bad on time delivery4
  • Unfriendly staff4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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