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Amazon

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1403 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 17
  • Most of their products 7
  • Ease of purchasing 7
  • Ease of checkout 7
  • Pricing 5

Customers don't like

  • Poor customer service12
  • No manager follow up4
  • Negative feedback not excepted4
  • Poor shipping3
  • Deceptive delivery time3
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Dhl

Shipping
  • 3 ISSUES RESOLVED
  • 680 TOTAL REVIEWS
  • $450K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Never again 5
  • Lie to cunsumer 3
  • False 2
  • Color of their van 2
  • Uk customer service more proactive than india 1

Customers don't like

  • Service8
  • Slow shipping7
  • Customer service5
  • Unfriendly staff4
  • Bad on time delivery4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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