PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Desertcart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Desertcart

Amazon and Desertcart Overview

Total reviews
7507
161
Company responses
0
0
Issues resolved
61
3

Amazon and Desertcart Consumer Ratings

Rank
42 out of 314 in Auctions and Marketplaces category
88 out of 314 in Auctions and Marketplaces category
Customer service
43 in category
49 in category
Website
37 in category
67 in category
Delivery Service
32 in category
74 in category
Exchange, Refund and Cancellation Policy
27 in category
55 in category

Amazon and Desertcart Rating Details

Customer service
1.7 (2312 reviews)
1.6 (74 reviews)
Reviewer's quote

...If you wish to cancel this order, click here" However, when I tried to cancel, the page said I had to contact customer service. So I did. And I spent 25 minutes in chat session with a rep who did nothing but lie and give me the runaround...

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...this company dont want to cancel My membership and give me a broken link they say that I can cancel my membership anytime but theres no way to cancel as they give broken link and customer service is poor..

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Website
2.6 (1896 reviews)
2.2 (62 reviews)
Reviewer's quote

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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...kind of idiots are filled in the company I don't understand! I've wasted my time numerous times asking and correcting the address and other details on the website, which was told by them that it was due to some issue with their system and degradation of the website! I've waited for more than 2 months for the product to see it to be delivered to someone else! Paid for the 'Plus Membership' as well, to see this! You people are running...

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Delivery Service
2.2 (1890 reviews)
1.5 (69 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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Too much delay in delivery of the item ordered . Date of delivery passed but item ordered not received..

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Exchange, Refund and Cancellation Policy
2.2 (1871 reviews)
1.6 (61 reviews)
Reviewer's quote

...It's been weeks now and haven't gotten my refund..

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...I am hoping they are not terrible and will refund me! I will update here..

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Amazon and Desertcart Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Way the cheated
  • Variety
  • User friendly website
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • It is a scam business
  • Customer service
  • Totally unprofessional

Amazon and Desertcart Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I just want to express my greatest satisfaction with desercart and how they have managed to process my orders in a most...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

Hi,I would like to buy Biocin supplement in high quantity.

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Amazon and Desertcart Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

hi sir :
i wish if you can help me or advice me where i can complain ( desert cart website) i should recei...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

My order :82874-1425292422 is still not delivered and its already crossed its scheduled date more than a week since.Des...

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Amazon and Desertcart Latest Reviews

Recent published reviews
No votes

Refund transfer to my phone pay and Google Pay number 9773186685

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1.4

Too much delay in delivery of the item ordered .
Date of delivery passed but item ordered not received

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No votes

Your Amazon.in order #404-3231108-4646700 of 1 item

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No votes

Hi,i have placed an order for otentika body lotion since 13July and i was told that the estimated time of delivery is...

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Amazon and Desertcart Products and Services

Most reviewed product and services
  • Amazon Shipping Service (522 reviews)
  • Amazon Customer Care (394 reviews)
  • Amazon Account (368 reviews)
  • Desertcart Shipping Service (37 reviews)
  • Desertcart Customer Care (22 reviews)
  • Desertcart Delivery Service (15 reviews)