Start a new comparison
Delete

Amazon

E-commerce
  • 26 ISSUES RESOLVED
  • 1749 TOTAL REVIEWS
  • $760K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Apathy5
  • Negative feedback not excepted4
  • Delivery hassles4
Delete

Desertcart

E-commerce
  • 3 ISSUES RESOLVED
  • 102 TOTAL REVIEWS
  • $8.2K CLAIMED LOSSES
  • $315 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Way the cheated 4
  • User friendly website 2
  • Satisfied with the quality and ordering process 2
  • Variety 1
  • That the complaint was taken seriously and resolved 1

Customers don't like

  • No respect to customers4
  • Delay4
  • Slogan take their cash n disappear3
  • Service2
  • Product not shipped2
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel
Anonymous
#1403527

Horrible Customer Service, no one picks up the phone or responds to messages