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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1271 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service8
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Daxmart

Appliances and Electronics
  • 0 ISSUES RESOLVED
  • 168 TOTAL REVIEWS
  • $23.9K CLAIMED LOSSES
  • $647 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Overall distrust 6
  • Telling them i was cancelling my order 5
  • Price 3
  • Confidence men 1

Customers don't like

  • Customer service12
  • Being hanged up on11
  • False advertising8
  • Substituted product5
  • Hard to contact4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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