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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1444 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Davids Bridal

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 579 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $678 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Dress 8
  • Leaving that place for good 4
  • Colors 4
  • Price 2
  • Ladies who werent originally helping me 2

Customers don't like

  • Poor customer service9
  • Incompetent staff4
  • Lack of options for me3
  • Wrong size2
  • Wrong dress2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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