Amazon vs Cymax Stores

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Cymax Stores

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 748 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $600 AVERAGE LOSS
1.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of placing order 5
  • Unethical 3
  • Free shipping 2
  • Shipping 2
  • Liars 2

Customers don't like

  • Way of doing business20
  • Lack of customer service16
  • No communication8
  • Missleading and incorrect information in order to get your money6
  • Damaged goods5

Products by Cymax Stores

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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