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Amazon

Auctions and Internet Stores
  • 21 ISSUES RESOLVED
  • 1531 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Control4

Gadgets and Accessories
Has verified representatives
  • 2 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 104 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $22K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Overall idea 1
  • Keeping up to date with tehnology 1
  • Great when it works 1
  • Concept 1

Customers don't like

  • System quality3
  • Service aspect3
  • Very unhappy2
  • Its unreliability2
  • Do as long as they push control4 products2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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