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Amazon

Auctions and Internet Stores
  • 20 ISSUES RESOLVED
  • 1523 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Product selection 18
  • Most of their products 9
  • Ordering online 8
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service55
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
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Collections Etc

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $84 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Ease of ordering 3
  • Product was fine 1
  • I liked the boots but i wanted women nor men 1

Customers don't like

  • Poor customer service8
  • Unethical business practices3
  • Quality and return policy2
  • High shipping charges2
  • False promises on membership2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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