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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1180 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Product selection 15
  • Ease of checkout 6
  • Ease of purchasing 6
  • Most of their products 6
  • Ordering online 5

Customers don't like

  • Poor customer service18
  • Customer service12
  • Attitude7
  • No manager follow up6
  • Poor shipping5
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Collections Etc

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $2K CLAIMED LOSSES
  • $107 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
  • Ease of ordering 1
  • I liked the boots but i wanted women nor men 1
  • Product was fine 1
  • Very poor 1

Customers don't like

  • Poor customer service4
  • Did not get my money on a return that didnt work3
  • High shipping charges3
  • Unethical business practices3
  • Sold my information2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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