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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1372 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Code Tv

Telecommunications
  • 0 ISSUES RESOLVED
  • 103 TOTAL REVIEWS
  • $1.1K CLAIMED LOSSES
  • $93 AVERAGE LOSS
2.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Excellent product 17
  • Amazing content 16
  • Fast delivery 14
  • Live chat 13
  • First firestice before it quit working 1

Customers don't like

  • Customer service3
  • Being hung up on2
  • Sucks1
  • So far not so good waiting for them to redeem themselves1
  • Cut off when trying to speak1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1366280

In my opinion, Amazon cares more about their products, services, as well as their consumer base, and Code Tv does not.

Anonymous
Grenada, Mississippi, United States #1307759

i bought this device and it came with very little and very unclear instruction at best, couldn't get the spanish writing off my screen and couldn'tget itto connect to wifi.