Amazon vs Chrysler

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Amazon

Auctions and Internet Stores
  • 13 ISSUES RESOLVED
  • 1151 TOTAL REVIEWS
  • $610K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.2
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 16
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service14
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6

Products by Amazon

No items

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Chrysler

Auto
  • 3 ISSUES RESOLVED
  • 870 TOTAL REVIEWS
  • $3.2M CLAIMED LOSSES
  • $10.1K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Car before all recalls 5
  • Earlier reliable jeep 3
  • Chrysler pacifica product 2
  • I liked the cars and service until now 2
  • I bought 5 vechiles 2

Customers don't like

  • Corporate customer service12
  • Customer service9
  • Lack of responsiveness and lack of customer service9
  • Service9
  • Warranty9

Products by Chrysler

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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