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Amazon

Auctions and Internet Stores
  • 18 ISSUES RESOLVED
  • 1408 TOTAL REVIEWS
  • $730K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Most of their products 8
  • Ordering online 7
  • Ease of purchasing 7
  • Ease of checkout 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Chrysler

Auto
  • 3 ISSUES RESOLVED
  • 925 TOTAL REVIEWS
  • $3.2M CLAIMED LOSSES
  • $9.8K AVERAGE LOSS
1.8
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Car before all recalls 5
  • Earlier reliable jeep 3
  • I liked the cars and service until now 2
  • I bought 5 vechiles 2
  • Chrysler pacifica product 2

Customers don't like

  • Service6
  • Warranty5
  • Customer service4
  • Cannot fix car4
  • Service department3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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