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Cengage Learning
Amazon
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Cengage Learning

Cengage Learning

1.4
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 330 TOTAL REVIEWS
Rank
189 out of 1479
in Education category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    29
  • SUCCESSFUL
    62%
  • AVG CALL DURATION
    05:23
  • ISSUES RESOLVED
    11%
Top Products and Services
1.4
55 reviews
1.5
38 reviews
1.5
30 reviews
Amazon

Amazon

2.2
?

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  • 31 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2168 TOTAL REVIEWS
Rank
40 out of 461
in Auctions and Marketplaces category
Rating Details
Product or Service Quality
Customer service
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    99
  • SUCCESSFUL
    77%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    26%
Top Products and Services
2.8
210 reviews
2.3
199 reviews
2.5
196 reviews

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