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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1312 TOTAL REVIEWS
  • $710K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service9
  • Customer service5
  • No manager follow up5
  • Apathy4
  • Poor shipping3
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Carmax

Dealers
Has verified representatives
  • 3 ISSUES RESOLVED
  • 1028 TOTAL REVIEWS
  • $3.1M CLAIMED LOSSES
  • $10.7K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
  • Friendly 6
  • Ease of the process 6
  • Nice showroom 5
  • Staff 5
  • Not being bothered while looking for a car 5

Customers don't like

  • Service manager4
  • Car histories4
  • Customer service after purchase3
  • Professionalism3
  • Lies and lack of professionalism3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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