PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carid and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carid
1.5
Amazon
2.2
Carid
Amazon

Carid and Amazon Overview

Total reviews 1144 8726
Company responses 0 0
Issues resolved 20 72

Carid and Amazon Consumer Ratings

Rank
117 out of 427 in Auto Parts and Accessories category
47 out of 333 in Auctions and Marketplaces category
Product or Service Quality
84 in category
27 in category
Exchange, Refund and Cancellation Policy
81 in category
28 in category
Price Affordability
97 in category
37 in category
Turnaround Time
93 in category
20 in category

Carid and Amazon Rating Details

Product or Service Quality
1.4 (604 reviews)
2.4 (2158 reviews)
Reviewer's quote

...Wait!, I just had a horrible thought, what if next, Carid sees in their customer service logs the $50 they offered me AS THE REFUND...

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...Customer service sucks. Maybe they are so busy stopping free speech, they are not taking care of customers..

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Exchange, Refund and Cancellation Policy
1.2 (586 reviews)
2.2 (2245 reviews)
Reviewer's quote

... and addresses from different parts of the country! Good thing Im not some crazy person or someone who steals identities! I made SO many phone calls to get my refund back which literally took about six months just for $34! Every phone call was about an hour until they FINALLY answered and while on hold you listen to some stupid dork telling you useless information and stupid jokes. NEVER have I dealt with such an awful and unprofessional company and I order a lot of things. First and LAST time I will ever d...

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... they are not satisfied enough and will not talk to me anymore or do anything about the case my account is on hold been closed and told that it is going to be refunded I've been told everything except for giving my money back in my account open or closed permanently no refund at all the $50 gift card cannot be redeemed or put back on my account. Again they've done nothing to help except for give me the run-around which was no help I've got no ref...

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Price Affordability
2.1 (514 reviews)
2.8 (2057 reviews)
Reviewer's quote

...year make and model of vehicle and that I needed a car cover for a customer of mine--the agent supposedly researched it and told me which one I needed in my price range---7 days later had car cover tried it and didn't fit--after repeatedly calling carid back got someone and they were going to send me a different one and I ship the first one...

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...Affordability was very good..

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Turnaround Time
1.3 (513 reviews)
2.3 (1980 reviews)
Reviewer's quote

I've been waiting for ten days!! I called back after 13 days to again request my code, this time I was told that I could not speak to a manager because they had all gone home!! WTH?! It's 6 pm and your department is open until 9 pm? Who's running this department then?? Apparently nobody, because I...

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Hare i am again trying to get someone in Amazon to give us a OTP, (one time password), for our Prime acct . Been trying for awhile, got some one on the phone and she couldn't seem to understand our problem. You have my e mail address, just send us the damn OTP...

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Carid and Amazon Pros and Cons

Pros
  • Shop on-line
  • Website
  • Products
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Carid and Amazon Most Positive Reviews

Top rated reviews
5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Bought a Grille for my 2006 Cadillac Escalade. Ordered the right one and was sent the right one but once installed it wa...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Carid and Amazon Most Critical Reviews

Lowest rated reviews
1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Recommenended wrong item, sent a broken one, would not take back. Worst company i have ever dealt with. Called them over...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Carid and Amazon Latest Reviews

Recent published reviews
No votes

I ordered a part. They got my email wrong so l was unable to check order status. When I got the part it wasn't what l...

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2.8

How to get Amazon customer care no 98830 5**** ?,

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No votes

Rims are supposedly verified fitment from Carid when installing I was unable to install center caps on the front rims...

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1

I got a new Amazon account. I had bought an Amazon gift card $50 worth. I put the $50 gift card on Amazon account. I...

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Carid and Amazon Products and Services

Most reviewed product and services
  • Carid Shipping Service (251 reviews)
  • Carid Auto Part (22 reviews)
  • Carid Catalogue (2 reviews)
  • Amazon Shipping Service (575 reviews)
  • Amazon Prime Membership (346 reviews)
  • Amazon Delivery Service (279 reviews)