PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carid and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carid
Amazon

Carid and Amazon Overview

Total reviews
981
2497
Company responses
0
0
Issues resolved
17
37

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2497 reviews. It is 1516 reviews more than Carid received since May 8, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carid customer support team than with Amazon customer service.

Carid and Amazon Consumer Ratings

Rank
86 out of 517 in Auto Parts and Accessories category
35 out of 430 in Auctions and Marketplaces category
Product or Service Quality
67 in category
30 in category
Exchange, Refund and Cancellation Policy
69 in category
20 in category
Price Affordability
70 in category
33 in category

Carid and Amazon Rating Details

Product or Service Quality
1.5 (510 reviews)
2.3 (835 reviews)
Reviewer's quote

...Update, continued gaslighting from customer service reps trying to help me. They tried to say the threads were the correct size, though my pictures clearly show they are not the same. Even explaining to them my engineering background did not phase their narcissism...

Bryton

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna
Exchange, Refund and Cancellation Policy
1.2 (494 reviews)
2.3 (884 reviews)
Reviewer's quote

I am waiting for refund check..

PissedConsumer1763548

...if and when things go wrong they sort the problem out there and then no squabbles about exchange or Refunds. That's probably why they are so successful, and will go on for years to come. I would recommend them to anyone...

Patricia B
Price Affordability
2.1 (439 reviews)
2.8 (769 reviews)
Reviewer's quote

...These are supposed to be "Road Hazard Balance" which was included in price. After two more days could not take it anymore and went to a professional tire/rim place. Kid you not guy tells me front two tires are out of round and 3 of the 4 tires are way off balance...

Terry C

AMAZON'S resolution to this problem was to refund the purchase price of the package. ?????? With such a BIG guarantee, what was their resolution? Refund of the gift price. DOES ANYONE AT AMAZON REALIZE THE SIGNIFICANCE OF A GUARANTEE TO DELIVER BY CHRISTMAS??? They blamed the shipper (who Amazon...

PissedConsumer1744777

Carid and Amazon Pros and Cons

Pros
  • Shop on-line
  • Website
  • Products
  • Product selection
  • Ease of checkout
  • Ordering online
Cons
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock
  • Poor customer service
  • Customer service
  • No manager follow up

Carid and Amazon Most Positive Reviews

Top rated reviews
5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

Carid and Amazon Most Critical Reviews

Lowest rated reviews
1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

Carid and Amazon Latest Reviews

Recent published reviews
1.6

I am waiting for refund check.

Read all 981 reviews
1

Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account....

Read all 2497 reviews

Carid and Amazon Products and Services

Most reviewed product and services
  • Carid Shipping Service (239 reviews)
  • Carid Customer Care (152 reviews)
  • Carid Auto Part (22 reviews)
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (225 reviews)
  • Amazon Account (225 reviews)