PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Carid and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Carid
Amazon

Carid and Amazon Overview

Total reviews
1046
6814
Company responses
0
0
Issues resolved
19
54

Carid and Amazon Consumer Ratings

Rank
107 out of 382 in Auto Parts and Accessories category
41 out of 306 in Auctions and Marketplaces category
Product or Service Quality
79 in category
32 in category
Exchange, Refund and Cancellation Policy
76 in category
26 in category
Price Affordability
86 in category
37 in category
Turnaround Time
81 in category
22 in category

Carid and Amazon Rating Details

Product or Service Quality
1.5 (545 reviews)
2.3 (1646 reviews)
Reviewer's quote

I called their customer service line to figure out what was going on the 27th of July 2020 (mind you I placed and corrected the address on the 24th of July 2020)I spent about 45 minutes on the phone. Most of it on hold. First they were trying to charge me $15-20 for the change of address since it...

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...The sound quality varies. On some discs it is very hard to hear..

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Exchange, Refund and Cancellation Policy
1.2 (528 reviews)
2.2 (1721 reviews)
Reviewer's quote

...I felt misled, requested cancellation and was told it would be 2+3-5 days before my money was returned on an item that has yet to ship. Their customer service was unhelpful and I will never do business with them again. I would have been better off with Ebay or Amazon...

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...They also said a refund will take anywhere between two days to 2 weeks if they refund my money at all. In the meantime my account is over drawn and my car payment and all of my utilities are going to bounce because Amazon charged me twice for the same order..

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Price Affordability
2.1 (469 reviews)
2.8 (1545 reviews)
Reviewer's quote

I had them strung me for a rebuilt steering rack for 4 or 5 months, with them keeping my $800 purchase price, plus more than $300 for core charges. Once I cancelled the order I called an old friend whose napa store Took one whole day to put the right part in front of me on his counter at a lower...

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...Amazon refunded the price of the cameras to a gift card balance instead of sending the cameras THEN THEY LOCKED ME OUT OF MY ACCOUNT FOR SUSPICIOUS ACTIVITY! Dresses...

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Turnaround Time
1.4 (465 reviews)
2.3 (1517 reviews)
Reviewer's quote

When I called the customer service line, They could not even tell me if the part is ever been shipped, I use PayPal now I have to waste time and file for a refund. This is not the first time that I had trouble with this company, But everyone deserves a second chance, I should have really learned...

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Amazon customer Care 8597962292 Mera product order nahi deliver it to the gym today and for the first time in touch with you and e r the police report and the update and for the record I have to get the update and..

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Carid and Amazon Pros and Cons

Pros
  • Shop on-line
  • Website
  • Products
  • I have used amazon many many times
  • Product selection
  • Convenience
Cons
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock
  • Poor customer service
  • Customer service
  • Unhelpful customer service

Carid and Amazon Most Positive Reviews

Top rated reviews
5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

Bought a Grille for my 2006 Cadillac Escalade. Ordered the right one and was sent the right one but once installed it wa...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Carid and Amazon Most Critical Reviews

Lowest rated reviews
1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Recommenended wrong item, sent a broken one, would not take back. Worst company i have ever dealt with. Called them over...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Carid and Amazon Latest Reviews

Recent published reviews
2.1

I placed an order that totaled $215.00 for brakes for my car. I was also living at a different address than what I had o...

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1

I paid about $200 for a COMPLETE new Doctor Who DVD set going from 1st series through 9th. The DVDs are not new, but...

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1

I was on the internet searching for part options when I found the part I needed @CarID, I called, stressed the delivery...

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No votes

I'm a costumer of amazon but I'm not eligible to apply credit card and even I already prime member in amazon can you ple...

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Carid and Amazon Products and Services

Most reviewed product and services
  • Carid Shipping Service (243 reviews)
  • Carid Customer Care (159 reviews)
  • Carid Auto Part (22 reviews)
  • Amazon Shipping Service (464 reviews)
  • Amazon Customer Care (366 reviews)
  • Amazon Account (353 reviews)