PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Carid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Carid

Amazon and Carid Overview

Total reviews 7523 1112
Company responses 0 0
Issues resolved 66 19

Amazon and Carid Consumer Ratings

Rank
44 out of 318 in Auctions and Marketplaces category
113 out of 429 in Auto Parts and Accessories category
Delivery Service
34 in category
68 in category
Exchange, Refund and Cancellation Policy
27 in category
82 in category
Product or Service Quality
32 in category
83 in category
Price Affordability
35 in category
90 in category

Amazon and Carid Rating Details

Delivery Service
2.2 (1982 reviews)
1.6 (336 reviews)
Reviewer's quote

...itself by meeting its scheduled dates and that is not being met, even taking for granted the benefit of the time required by the pandemic situation, the delivery service is not met. This causing loss of my time in the subscription and losing the confidence and security of receiving what is ordered. My request is that my...

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...They are a scam, no customer service and they do not hold up their end of the deal. Ordered wheels and tires; they mounted them wrong..

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Exchange, Refund and Cancellation Policy
2.2 (1955 reviews)
1.2 (563 reviews)
Reviewer's quote

Amazon Procter cansall Cash Refund Ayilla problem mansilailaa what is Reason..

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...Refuse to refund or send correct part even after sending them a copy of the order with the correct part ordered highlighted on their diagram from the order confirmation..

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Product or Service Quality
2.4 (1875 reviews)
1.4 (585 reviews)
Reviewer's quote

The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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...00 just sitting there and no product. These orders are over 1-2 months old. That is why I cancelled...

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Price Affordability
2.8 (1777 reviews)
2.1 (498 reviews)
Reviewer's quote

...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

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...year make and model of vehicle and that I needed a car cover for a customer of mine--the agent supposedly researched it and told me which one I needed in my price range---7 days later had car cover tried it and didn't fit--after repeatedly calling carid back got someone and they were going to send me a different one and I ship the first one...

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Amazon and Carid Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Shop on-line
  • Website
  • Products
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock

Amazon and Carid Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

Bought a Grille for my 2006 Cadillac Escalade. Ordered the right one and was sent the right one but once installed it wa...

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Amazon and Carid Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

Recommenended wrong item, sent a broken one, would not take back. Worst company i have ever dealt with. Called them over...

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Amazon and Carid Latest Reviews

Recent published reviews
No votes

Facing some problem please call me customer care

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1

product is for wrong model of car, too much trouble to deal with these folks

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3.6

Amazon Procter cansall
Cash Refund Ayilla problem mansilailaa what is Reason

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1

Ordered the part needed according to CARID diagram on their website and they sent a different part and now say they sent...

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Amazon and Carid Products and Services

Most reviewed product and services
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (432 reviews)
  • Amazon Account (374 reviews)
  • Carid Shipping Service (249 reviews)
  • Carid Customer Care (163 reviews)
  • Carid Auto Part (22 reviews)