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Amazon

Auctions and Internet Stores
  • 19 ISSUES RESOLVED
  • 1454 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Most of their products 9
  • Ease of checkout 8
  • Ordering online 7
  • Ease of purchasing 7

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Negative feedback not excepted4
  • Apathy4
  • Poor shipping3
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Carid

Equipment
  • 6 ISSUES RESOLVED
  • 544 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $540 AVERAGE LOSS
1.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Shop on-line 11
  • Website 8
  • Products 6
  • Easy to find products 6
  • Prices 3

Customers don't like

  • Lack of customer service15
  • Selling things thats not in stock10
  • Post-sales service9
  • Horrific horrific horrific5
  • Poor customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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