PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Carid as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Carid

Amazon and Carid Overview

Total reviews
2387
973
Company responses
0
0
Issues resolved
34
16

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2387 reviews. It is 1414 reviews more than Carid received since May 8, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Carid customer support team than with Amazon customer service.

Amazon and Carid Consumer Ratings

Rank
42 out of 471 in Auctions and Marketplaces category
86 out of 540 in Auto Parts and Accessories category
Exchange, Refund and Cancellation Policy
21 in category
68 in category
Delivery Service
34 in category
62 in category
Product or Service Quality
36 in category
65 in category

Amazon and Carid Rating Details

Exchange, Refund and Cancellation Policy
2.3 (838 reviews)
1.2 (488 reviews)
Reviewer's quote

I paid for a new compost bin from Amazon. Inside a new good condition box was a completely smashed box with a damaged bin and a partial return label still attached. Amazon agreed to replace the product and assured me that I would not have to be home for it to be picked up. UPS refuses to pick up...

Catelyn

...Called for a refund. They told us NO. Gave us every excuse as to why they wouldn't give us a refund...

Gofucky Y
Delivery Service
2.1 (814 reviews)
1.6 (262 reviews)
Reviewer's quote

My purchase is late and tracking through ups just states its en route but won't project a delivery time just date which is wrong..

Markevious

At approximately 4:50 PM (two minutes later), I called their customer service line to cancel the order. I was told that a cancellation request would take 1 to 2 business days to process. At 5:17 PM, I received an email from them confirming the cancellation request giving me a cancellation number...

Dennis H
Product or Service Quality
2.4 (792 reviews)
1.5 (505 reviews)
Reviewer's quote

...corporations, posts repeatedly questioning American values, the actions of American governments overseas, or American cultural exports whether it be their quality, levels of violence, or other, will eventually be deemed as "offensive" and removed, technical default reasons being given. With Amazon knowledge and information is connected to a great...

PissedConsumer1725576

Mayhem advises to contact your dealer here is a quote from CARID "All we did was sell the product to you, we do not have it here in front of us in New Jersey. As it's been installed and used, whether you hit it or not it cannot be returned. " I asked for a phone number and all I get is and I quote...

Jeff W

Amazon and Carid Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Most of their products
  • Shop on-line
  • Website
  • Products
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Poor customer service
  • Lack of customer service
  • Selling things thats not in stock

Amazon and Carid Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

5

I've had nothing but great experiences with Carid.com. Great customer service and very fair prices.

Amazon and Carid Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Ordered rims and tires 2 weeks ago. Was told I would have them by the end of the week - then this changed because they c...

Amazon and Carid Latest Reviews

Recent published reviews

Directions said to scrape off tape covering the code # to redeem it...the whole thing came off and was illegible....I lo...

Read all 2387 reviews
1

After ordering one evening, heard from friend next day that he would go with someone else as he has heard bad things abo...

Read all 973 reviews

Amazon and Carid Products and Services

Most reviewed product and services
  • Amazon Shipping Service (241 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (214 reviews)
  • Carid Shipping Service (239 reviews)
  • Carid Customer Care (151 reviews)
  • Carid Auto Part (22 reviews)