PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buy Squad and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buy Squad
1.7
Amazon
2.2
Buy Squad
Amazon

Buy Squad and Amazon Overview

Total reviews 94 8737
Company responses 0 0
Issues resolved 2 72

Buy Squad and Amazon Consumer Ratings

Rank
437 out of 1771 in Appliances and Electronics category
47 out of 333 in Auctions and Marketplaces category
Customer service
258 in category
No votes
Website
248 in category
No votes
Product or Service Quality
367 in category
No votes
Price Affordability
257 in category
No votes

Buy Squad and Amazon Rating Details

Customer service
1.4 (43 reviews)
No votes
Reviewer's quote

I tried calling their customer service line on multiple occasions and that just made matters worse because nobody ever answered the phone. On two occasions, during their business hours, I sat on hold for so long (30 minutes) that the system hung up on me. I also read reviews in which others had...

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I don't know why my order didn't get there yesterday but the customer service rep told me it should be there tomorrow around 7pm if not she stated that Amazon will refund my money but I rather have my product it's for my son..

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Website
2.1 (37 reviews)
No votes
Reviewer's quote

...There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers...

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A Christmas ornament ordered on Dec 5th finally found its way to my mailbox on Jan 5th! Furthermore, the Amazon website makes it impossible to report a misdelivered package. I have reported misdeliveries by USPS and Amazon through a lengthy frustrating online chat (buried deep in the website) only...

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Product or Service Quality
1.3 (34 reviews)
No votes
Reviewer's quote

I called customer service as soon as I noticed the issues and because it was Saturday the office was closed and there was no way to leave a message so I sent an email stating the problem. On Monday, late afternoon I called and talked to someone named Mark who requested me to send pictures of the...

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...Customer service sucks. Maybe they are so busy stopping free speech, they are not taking care of customers..

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Price Affordability
2.5 (31 reviews)
No votes
Reviewer's quote

...I found Buy Squad through Google shopping and it seemed to have the lowest price and good reviews on the site. I bought a top of the line Samsung TV. 2 weeks later, they did not send any confirmation...

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...Affordability was very good..

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Buy Squad and Amazon Pros and Cons

Pros
  • Price
  • Looked like new tv at good price
  • Shipping
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
Cons
  • Poor customer service
  • Switch and bait
  • Misrepresentation and surprise charges
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Buy Squad and Amazon Most Positive Reviews

Top rated reviews
5

I bought that TV from buy squad at a very attractive price that was even better than Costco's price, there was one issue...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I was very nervous buying from them based on the reviews. The item I wanted was in stock and shipped within a couple...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Buy Squad and Amazon Most Critical Reviews

Lowest rated reviews
1

I got lured in to buying a tv here because of the price..i think we all do. Nowhere did it say they were re-sellers of...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

2014-04-01 Placed the order for a Samsung 70” LED TV. 04-17 Received the TV cracked on all four corners. Notified Steven...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Buy Squad and Amazon Latest Reviews

Recent published reviews
No votes

It has been a few years, but seeing all the reviews brought back BAD memories. Complaints to the BBB in NY and Oregon,...

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2.8

I don't know why my order didn't get there yesterday but the customer service rep told me it should be there tomorrow...

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1.2

Bought tv as new but it wasn't new, the tv stand was defected couldn't be installed, tv came on box not the...

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4

Need refund of the money in my bank account for the havells oil filled heater which was canceled.

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Buy Squad and Amazon Products and Services

Most reviewed product and services
  • Buy Squad Shipping Service (9 reviews)
  • Amazon Shipping Service (575 reviews)
  • Amazon Prime Membership (346 reviews)
  • Amazon Delivery Service (279 reviews)