PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Buy Squad and Amazon as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Buy Squad
Amazon

Buy Squad and Amazon Overview

Total reviews 94 7524
Company responses 0 0
Issues resolved 2 66

Buy Squad and Amazon Consumer Ratings

Rank
401 out of 1815 in Appliances and Electronics category
44 out of 319 in Auctions and Marketplaces category
Customer service
231 in category
43 in category
Website
233 in category
39 in category
Product or Service Quality
340 in category
32 in category
Price Affordability
243 in category
36 in category

Buy Squad and Amazon Rating Details

Customer service
1.4 (43 reviews)
1.7 (2406 reviews)
Reviewer's quote

I tried calling their customer service line on multiple occasions and that just made matters worse because nobody ever answered the phone. On two occasions, during their business hours, I sat on hold for so long (30 minutes) that the system hung up on me. I also read reviews in which others had...

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The fifth time I called their international customer service number, and was on hold for 2 hours and 7 minutes before I ran out of money on my cell phone account. And they are supposed to be the best? What a joke. Now they interrupt my internet with pop-ups that defy my adblocker, and I can't login...

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Website
2.1 (37 reviews)
2.6 (1954 reviews)
Reviewer's quote

...There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers...

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I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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Product or Service Quality
1.3 (34 reviews)
2.4 (1875 reviews)
Reviewer's quote

I called customer service as soon as I noticed the issues and because it was Saturday the office was closed and there was no way to leave a message so I sent an email stating the problem. On Monday, late afternoon I called and talked to someone named Mark who requested me to send pictures of the...

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I just finished talking with a costume service rep..

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Price Affordability
2.5 (31 reviews)
2.8 (1778 reviews)
Reviewer's quote

...I found Buy Squad through Google shopping and it seemed to have the lowest price and good reviews on the site. I bought a top of the line Samsung TV. 2 weeks later, they did not send any confirmation...

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...We would like help in getting this matter fairly resolved which is either they transfer our purchased items to our new account, or they totally refund the price of all the movies and TV shows purchased by us, in full! Thank you!..

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Buy Squad and Amazon Pros and Cons

Pros
  • Price
  • Looked like new tv at good price
  • Shipping
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
Cons
  • Poor customer service
  • Switch and bait
  • Misrepresentation and surprise charges
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up

Buy Squad and Amazon Most Positive Reviews

Top rated reviews
5

I bought that TV from buy squad at a very attractive price that was even better than Costco's price, there was one issue...

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5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I was very nervous buying from them based on the reviews. The item I wanted was in stock and shipped within a couple...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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Buy Squad and Amazon Most Critical Reviews

Lowest rated reviews
1

I got lured in to buying a tv here because of the price..i think we all do. Nowhere did it say they were re-sellers of...

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1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

2014-04-01 Placed the order for a Samsung 70” LED TV. 04-17 Received the TV cracked on all four corners. Notified Steven...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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Buy Squad and Amazon Latest Reviews

Recent published reviews
No votes

It has been a few years, but seeing all the reviews brought back BAD memories. Complaints to the BBB in NY and Oregon,...

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No votes

The guy said it was a bad connection & he said he would call me right back. No one called back

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1.2

Bought tv as new but it wasn't new, the tv stand was defected couldn't be installed, tv came on box not the...

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No votes

Facing some problem please call me customer care

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Buy Squad and Amazon Products and Services

Most reviewed product and services
  • Buy Squad Shipping Service (9 reviews)
  • Buy Squad Customer Care (4 reviews)
  • Amazon Shipping Service (531 reviews)
  • Amazon Customer Care (433 reviews)
  • Amazon Account (374 reviews)