PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Buy Squad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Buy Squad

Amazon and Buy Squad Overview

Total reviews
7386
94
Company responses
0
0
Issues resolved
61
2

Amazon and Buy Squad Consumer Ratings

Rank
41 out of 313 in Auctions and Marketplaces category
391 out of 1792 in Appliances and Electronics category
Customer service
41 in category
236 in category
Website
36 in category
237 in category
Exchange, Refund and Cancellation Policy
27 in category
207 in category
Product or Service Quality
32 in category
338 in category

Amazon and Buy Squad Rating Details

Customer service
1.7 (2274 reviews)
1.4 (43 reviews)
Reviewer's quote

...I have been trying to reach customer service without success. I keep filling out a form to receive a call back and each time it tells me the customer already exists. Of course the customer exists..

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I tried calling their customer service line on multiple occasions and that just made matters worse because nobody ever answered the phone. On two occasions, during their business hours, I sat on hold for so long (30 minutes) that the system hung up on me. I also read reviews in which others had...

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Website
2.6 (1867 reviews)
2.1 (37 reviews)
Reviewer's quote

sir, we are from India and this is third time we have ordered mobile phones in your website, first blackberry z3 got delivered and mobile ring not working, asked customer service and returned, second Samsung m 20 same problem total phone fault, returned, now third time order techno spark 5 and...

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...There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers...

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Exchange, Refund and Cancellation Policy
2.2 (1843 reviews)
1.5 (28 reviews)
Reviewer's quote

00 as a consolation to use as a credit for the cancellation of my order. I appreciate that gesture but it does not compensate for the lost time of my prime subscription, which was practically a month of waiting. Amazon has distinguished itself by meeting its scheduled dates and that is not being...

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...The only resolution I want is a full refund, which I doubt will happen. ..

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Product or Service Quality
2.4 (1760 reviews)
1.3 (34 reviews)
Reviewer's quote

...i cant get because i changed number when i call they cant reset to my new number unless i can tell they last 10 things i ordered from amazon stupid customer service i wont be back happy...

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...Model number doesn't match tv I bought, and when you call service you're on hold for 30 mins+. Sometimes they eventually answer, but if you leave voicemails they'll go unreturned. Pay the extra $100 and avoid this company..

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Amazon and Buy Squad Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Price
  • Looked like new tv at good price
  • Shipping
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor customer service
  • Switch and bait
  • Misrepresentation and surprise charges

Amazon and Buy Squad Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I bought that TV from buy squad at a very attractive price that was even better than Costco's price, there was one issue...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I was very nervous buying from them based on the reviews. The item I wanted was in stock and shipped within a couple...

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Amazon and Buy Squad Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I got lured in to buying a tv here because of the price..i think we all do. Nowhere did it say they were re-sellers of...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

2014-04-01 Placed the order for a Samsung 70” LED TV. 04-17 Received the TV cracked on all four corners. Notified Steven...

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Amazon and Buy Squad Latest Reviews

Recent published reviews
1.5

I purchased Chik Fil A sauce - a pack of two different kinds.
It was delivered today and was damaged.
One of the bottles w...

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No votes

It has been a few years, but seeing all the reviews brought back BAD memories. Complaints to the BBB in NY and Oregon,...

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No votes

I ordered an electronic device i.e keyboard "Zebronics ZEB-KM2100" i requested on amazon app to refund me. They...

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1.2

Bought tv as new but it wasn't new, the tv stand was defected couldn't be installed, tv came on box not the...

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Amazon and Buy Squad Products and Services

Most reviewed product and services
  • Amazon Shipping Service (513 reviews)
  • Amazon Customer Care (388 reviews)
  • Amazon Account (367 reviews)
  • Buy Squad Shipping Service (9 reviews)
  • Buy Squad Customer Care (4 reviews)