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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1254 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Buy Squad

Appliances and Electronics
  • 2 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $75.8K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Looked like new tv at good price 3
  • Price 3
  • Shipping 2
  • Extremely poor 1
  • Service 1

Customers don't like

  • Poor customer service6
  • Add on costs to original price4
  • False advertising4
  • Lack of customer service4
  • Wrong product3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous

cannot trust