PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Buy Squad as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Buy Squad

Amazon and Buy Squad Overview

Total reviews 7775 94
Company responses 0 0
Issues resolved 67 2

Amazon and Buy Squad Consumer Ratings

Rank
43 out of 324 in Auctions and Marketplaces category
411 out of 1834 in Appliances and Electronics category
Customer service
No votes
218 in category
Exchange, Refund and Cancellation Policy
No votes
197 in category
Website
No votes
228 in category
Product or Service Quality
No votes
324 in category

Amazon and Buy Squad Rating Details

Customer service
No votes
1.4 (43 reviews)
Reviewer's quote

Bought a Echo a year ago and now unit not working spoke to customer service a week ago and said they would send new Echo out as a 1 x free promotion because we are long time amazon users, now they are saying they will only give me a promotional coupon for me to put toward a new one, I am not going...

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I tried calling their customer service line on multiple occasions and that just made matters worse because nobody ever answered the phone. On two occasions, during their business hours, I sat on hold for so long (30 minutes) that the system hung up on me. I also read reviews in which others had...

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Exchange, Refund and Cancellation Policy
No votes
1.5 (28 reviews)
Reviewer's quote

...The unit did not work as advertised and I requested a return and refund from the seller. Instead of applying the refund back to the credit card I used for the purchase, without asking me they issued the return in the form of an Amazon Gift Card for $200. 08...

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...The only resolution I want is a full refund, which I doubt will happen. ..

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Website
No votes
2.1 (37 reviews)
Reviewer's quote

I returned it and after two weeks I had not received my refund, I contacted Amazon, and they refused to return my money, they gave me credit on the website, I tried to buy a Visa gift card with "credit" and they don't let you use it. I want my money back, I am being coerced into consuming products...

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...There website suckers you to ordering hard to find items, then they tell you that the item you chose is not available and try to sell you with something that you did not order. Very poor practice. There customer sales representative dumps all responsibility onto the website managers...

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Product or Service Quality
No votes
1.3 (34 reviews)
Reviewer's quote

I received damaged wrong product please take return and refund my money..

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...Model number doesn't match tv I bought, and when you call service you're on hold for 30 mins+. Sometimes they eventually answer, but if you leave voicemails they'll go unreturned. Pay the extra $100 and avoid this company..

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Amazon and Buy Squad Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Product selection
  • Price
  • Looked like new tv at good price
  • Shipping
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor customer service
  • Switch and bait
  • Misrepresentation and surprise charges

Amazon and Buy Squad Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I bought that TV from buy squad at a very attractive price that was even better than Costco's price, there was one issue...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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5

I was very nervous buying from them based on the reviews. The item I wanted was in stock and shipped within a couple...

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Amazon and Buy Squad Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

I got lured in to buying a tv here because of the price..i think we all do. Nowhere did it say they were re-sellers of...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

2014-04-01 Placed the order for a Samsung 70” LED TV. 04-17 Received the TV cracked on all four corners. Notified Steven...

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Amazon and Buy Squad Latest Reviews

Recent published reviews
1.2

I received damaged wrong product please take return and refund my money

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No votes

It has been a few years, but seeing all the reviews brought back BAD memories. Complaints to the BBB in NY and Oregon,...

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No votes

I ordered black magnetic Xr cover but it was red and ordered is picked up but money is not refunded yet

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1.2

Bought tv as new but it wasn't new, the tv stand was defected couldn't be installed, tv came on box not the...

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Amazon and Buy Squad Products and Services

Most reviewed product and services
  • Amazon Shipping Service (541 reviews)
  • Amazon Prime Membership (337 reviews)
  • Amazon Delivery Service (256 reviews)
  • Buy Squad Shipping Service (9 reviews)