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Amazon

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 1232 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Product selection 18
  • Ease of checkout 7
  • Most of their products 7
  • Ease of purchasing 6
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service15
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
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Bulbhead

Auctions and Internet Stores
Has verified representatives
  • 5 ISSUES RESOLVED
  • 97 COMPANY RESPONSES
  • 438 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.4
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Product 8
  • Commercial was good 3
  • Expedient delivery 2
  • Respect and courtesy from customer service representative 2
  • Offer 2

Customers don't like

  • False advertising12
  • Ripoff coupon11
  • False free gift10
  • Free gift offer and nothing on the website8
  • False advertising7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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