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Amazon

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1349 TOTAL REVIEWS
  • $720K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service15
  • No manager follow up5
  • Apathy4
  • Negative feedback not excepted4
  • Poor shipping3
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Brandy Melville

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 123 TOTAL REVIEWS
  • $2.8K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 4
  • Clothes 3
  • Pricing 3
  • Selection 2
  • Style of clothing 2

Customers don't like

  • Damaged clothing clothing is junk3
  • Attitude of staff2
  • Customer service2
  • Exchange policy2
  • Pricing2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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