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Amazon

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 1252 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product selection 18
  • Ease of checkout 7
  • Ease of purchasing 7
  • Most of their products 7
  • Ordering online 6

Customers don't like

  • Poor customer service22
  • Customer service16
  • Attitude7
  • Deceptive delivery time6
  • No manager follow up6
Delete
  • 5 ISSUES RESOLVED
  • 205 TOTAL REVIEWS
  • $5.5K CLAIMED LOSSES
  • $161 AVERAGE LOSS
2.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product quality and price 8
  • Product 5
  • Product fit and finish 5
  • Excellent product 3
  • Great price 3

Customers don't like

  • Lack of customer service14
  • Customer service10
  • Customer service policies and execution10
  • Company policy4
  • Customer srrvice is very bad and can not give you a udate3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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