PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Bose Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Bose Corporation

Amazon and Bose Corporation Overview

Total reviews 8323 135
Company responses 0 0
Issues resolved 69 4

Amazon and Bose Corporation Consumer Ratings

Rank
44 out of 325 in Auctions and Marketplaces category
294 out of 1851 in Appliances and Electronics category
Customer service
42 in category
304 in category
Exchange, Refund and Cancellation Policy
27 in category
150 in category
Website
40 in category
349 in category
Product or Service Quality
28 in category
246 in category

Amazon and Bose Corporation Rating Details

Customer service
1.7 (2630 reviews)
1.3 (70 reviews)
Reviewer's quote

...After calling the customer service, they told me that someone would call me within 24hours to check my situation. However, I didn't get any call but a letter said that my account was closed, and they will not answer me about this question anymore..

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I sent several emails to Bose support/customer service, but received no response. What I was complaining about is that I am a loyal customer for Bose products over the years. But when l wanted to buy a product and pay by the month I was denied...

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Exchange, Refund and Cancellation Policy
2.2 (2142 reviews)
1.7 (56 reviews)
Reviewer's quote

returned 2 chairs and refund is not done . Nupur from large appliance services is not helping and saying policy with out refering. and not able to give the escalation...

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Then someone called Keith Moraes (Team Lead West) calls up and as a matter of formality/company policy promises me a refund and again disappears with no response to several calls, emails and whatsapp messages. Mails written to the Business Head falls on deaf ears. Since refund is to be done only...

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Website
2.6 (2134 reviews)
1.8 (64 reviews)
Reviewer's quote

...$50 million per year plus a cut of sales, under which Toys "R" Us would be the exclusive supplier of toys and baby products on the service, and the chain's website would redirect to Amazon's Toys &;;;;;;;;;;; Games category. In 2004, Toys "R" Us sued Amazon, claiming that because of a perceived lack of variety in Toys "R" Us stock, Amazon had knowingly allowed third-party sellers to offer items on the service in categories that Toys "R" Us had been granted exclusivity. In...

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...Frequently referred me to the Bose website (which was a much a failure as its telephone representative. Finally went to the Bose factory store. The telephone representative told me it opened at 10am...

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Product or Service Quality
2.4 (2061 reviews)
1.6 (63 reviews)
Reviewer's quote

Poor quality no branded item which I dimand for purchase ,my dimand Samsung bluetooth but local quality product deliverd..

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...I have tried for 3 solid hours to get through to customer service which routes me to a foreign country where the representatives have disconnected the call, muted me, refused to speak to me. I am beyond upset. This wouldn't be happening if this were APPLE...

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Amazon and Bose Corporation Pros and Cons

Pros
  • I really love amazon and this time i was truly disappointed
  • I have used amazon many many times
  • Convenience
  • Good name
  • Great sounding system
  • Quality sound
Cons
  • Poor customer service
  • Unhelpful customer service
  • No manager follow up
  • Poor quality and customer support
  • Customer service
  • Poorest customer service ever

Amazon and Bose Corporation Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

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5

I purchased a Bose Solo 5 surround sound bar and it stopped working after only 8 months, no sound, no nothing. I paid...

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5

In fact, I am a columbia loyal fan, and bought 4 pcs fleece jackets for my family. Last month, I found a new brand, its...

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4.8

I saw that the speakers I wanted were on sale for $99.95 on a Friday. I got on Monday and ordered, but it was full...

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Amazon and Bose Corporation Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

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1

Purchased 2 headphones ( wife's ) total $300.00+ I returned to Bose and requested replacements since both stopped...

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1

Yesterday I sent back a bunch of stuff I needed to return to AMAZON oh wait that was in Monday9/15/2015 we'll...

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1

I placed an order with Bose on 10 December 2016 at a Bose Store. I made the payment at the time of purchase and...

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Amazon and Bose Corporation Latest Reviews

Recent published reviews
No votes

I have ordered two items from Amazon and its showing delivered but I didn't get that two items

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No votes

Bought bose 700 soundbar, bose 500 sub and 450 surround speakers. Trying to pair for 4 days and reading online forums...

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2.8

Amazon placed my account on hold on a Black Friday. I don't know why and it will take 24 hours to resolve it.

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1.3

Poor Quality product - replaced once within a month of buying after a lot of argument and same bug crops up again with l...

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Amazon and Bose Corporation Products and Services

Most reviewed product and services
  • Amazon Shipping Service (568 reviews)
  • Amazon Prime Membership (340 reviews)
  • Amazon Delivery Service (271 reviews)
  • Bose Corporation Headphones (13 reviews)
  • Bose Corporation Speaker System (9 reviews)
  • Bose Corporation Bluetooth Speaker (5 reviews)