PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Bose Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Bose Corporation

Amazon and Bose Corporation Overview

Total reviews
2374
57
Company responses
0
0
Issues resolved
34
1

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2374 reviews. It is 2317 reviews more than Bose Corporation received since Dec 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bose Corporation customer support team than with Amazon customer service.

Amazon and Bose Corporation Consumer Ratings

Rank
42 out of 469 in Auctions and Marketplaces category
236 out of 2894 in Appliances and Electronics category
Customer service
46 in category
238 in category
Website
38 in category
194 in category
Exchange, Refund and Cancellation Policy
21 in category
117 in category

Amazon and Bose Corporation Rating Details

Customer service
1.7 (1001 reviews)
1.3 (30 reviews)
Reviewer's quote

...Never needed customer service. though. Purchased 5 holiday gifts for a charity to be direct shipped...

Susan

I called customer service and no one was able to help me. I was offered a refund after they they filed an investigation with UPS. When I asked if they could over-night a new pair of headphones and honor the sale price I paid for, they said no and that I could wait for the next sale to make my...

Jennifer P
Website
2.8 (841 reviews)
2.2 (25 reviews)
Reviewer's quote

...We have removed the listing of their products from our website so that customers don't have the same experience again. 11:22 PM PDT Tommy Chan: i just cant accept this..

Tommy C

...It clearly states on the website that there is free return shipping within 30 days of your purchase. I always like to look at the fine print on these policies because you never know if there is a catch. i...

Nancy C
Exchange, Refund and Cancellation Policy
2.3 (836 reviews)
1.8 (24 reviews)
Reviewer's quote

What was told to me by a supervisor, that the item that I ordered would come in a amazon box not the box of the item itself, and that there is no option to choose how I want the item to be packaged. Which was a LIE!! What was supposed to be a surprise Christmas gift is no longer! a

Carolyn T

...Finally they’ll accept product for refund, but I will wait 4-6 weeks for refund check! DO NOT EVER BUY DIRECT FROM BOSE EVER!!..

PissedConsumer1700356

Amazon and Bose Corporation Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Great sounding system
  • Quality
  • Good name
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Poor quality and customer support
  • Poorest customer service ever
  • Customer service

Amazon and Bose Corporation Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

4.5

I purchased a Bose SoundLink Bluetooth Speaker III about 18 months ago. This was my first Bose purchase, I have to say...

Amazon and Bose Corporation Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Purchased 2 headphones ( wife's ) total $300.00+ I returned to Bose and requested replacements since both stopped...

Amazon and Bose Corporation Latest Reviews

Recent published reviews

I have ordered 2 bottles of MADHIVALA Liniment to be shipped to Coimbatore India address instead of one delivery...

Read all 2374 reviews
2.2

I called for 6 hours yesterday, were you closed? I have been calling for 31/2 hours today, are you closed? I have been w...

Read all 57 reviews

Amazon and Bose Corporation Products and Services

Most reviewed product and services
  • Amazon Shipping Service (237 reviews)
  • Amazon Account (217 reviews)
  • Amazon Customer Care (213 reviews)
  • Bose Corporation Headphones (9 reviews)
  • Bose Corporation Speaker System (6 reviews)
  • Bose Corporation Customer Care (5 reviews)