PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Amazon and Bose Corporation as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Amazon
Bose Corporation

Amazon and Bose Corporation Overview

Total reviews
2497
60
Company responses
0
0
Issues resolved
37
1

Amazon was first mentioned on PissedConsumer on Nov 15, 2007 and since then this brand received 2497 reviews. It is 2437 reviews more than Bose Corporation received since Dec 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Bose Corporation customer support team than with Amazon customer service.

Amazon and Bose Corporation Consumer Ratings

Rank
35 out of 430 in Auctions and Marketplaces category
242 out of 2616 in Appliances and Electronics category
Customer service
No votes
255 in category
Exchange, Refund and Cancellation Policy
No votes
128 in category
Website
No votes
212 in category

Amazon and Bose Corporation Rating Details

Customer service
No votes
1.3 (32 reviews)
Reviewer's quote

...I have called customer service with no result. One guy in Seattle was just nasty. Said only the authorized user can restore my account...

Shonna

...10 days after I sent the damaged headphones, I called Bose customer service. The agent told me they had just received the damaged set and that I should receive my new headphones in 2-5 days. I didn't argue about what the first agent told me so settled that I would be getting my new set soon...

Helen D
Exchange, Refund and Cancellation Policy
No votes
1.7 (26 reviews)
Reviewer's quote

...if and when things go wrong they sort the problem out there and then no squabbles about exchange or Refunds. That's probably why they are so successful, and will go on for years to come. I would recommend them to anyone...

Patricia B

...I was offered a refund after they they filed an investigation with UPS. When I asked if they could over-night a new pair of headphones and honor the sale price I paid for, they said no and that I could wait for the next sale to make my purchase again. What an awful experience...

Jennifer P
Website
No votes
2.1 (27 reviews)
Reviewer's quote

...DO NOT HAVE A AMAZON ACCOUNT WITH YOUR PAYMENT OPTIONS LISTED ON IT Amazon's website is apparently open to hackers..

Gary N

...It clearly states on the website that there is free return shipping within 30 days of your purchase. I always like to look at the fine print on these policies because you never know if there is a catch. i...

Nancy C

Amazon and Bose Corporation Pros and Cons

Pros
  • Product selection
  • Ease of checkout
  • Ordering online
  • Great sounding system
  • Good name
  • Quality
Cons
  • Poor customer service
  • Customer service
  • No manager follow up
  • Poor quality and customer support
  • Poorest customer service ever
  • Customer service

Amazon and Bose Corporation Most Positive Reviews

Top rated reviews
5

It doesn't matter if you returned rental book on time or not. I returned the rental text book to Apex_media on time, and...

4.5

I purchased a Bose SoundLink Bluetooth Speaker III about 18 months ago. This was my first Bose purchase, I have to say...

Amazon and Bose Corporation Most Critical Reviews

Lowest rated reviews
1

Amazon Prime initial trials turn into fraud and theft. I tried to purchase a membership for my son after the trial...

1

Purchased 2 headphones ( wife's ) total $300.00+ I returned to Bose and requested replacements since both stopped...

Amazon and Bose Corporation Latest Reviews

Recent published reviews
1

Amazon let someone take over my account, change my user name and password. When I reported it they canceled my account....

Read all 2497 reviews
1

Bose makes a good product. I have four of their products, but if something goes wrong with the equipment, then it is...

Read all 60 reviews

Amazon and Bose Corporation Products and Services

Most reviewed product and services
  • Amazon Shipping Service (254 reviews)
  • Amazon Customer Care (225 reviews)
  • Amazon Account (225 reviews)
  • Bose Corporation Headphones (10 reviews)
  • Bose Corporation Customer Care (6 reviews)
  • Bose Corporation Speaker System (6 reviews)