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Books A Million
Amazon

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Books A Million

Books A Million

2.0
  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 218 TOTAL REVIEWS
Rank
90 out of 622
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    93
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    28%
Top Products and Services
2
25 reviews
1.5
23 reviews
3
19 reviews
Amazon

Amazon

2.2
  • 34 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2329 TOTAL REVIEWS
Rank
43 out of 465
in Auctions and Marketplaces category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    204
  • SUCCESSFUL
    40%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    30%
Top Products and Services
2.8
235 reviews
2.3
211 reviews
2.5
213 reviews

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