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Books A Million

2.0
?

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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 206 TOTAL REVIEWS
Rank
82 out of 573
in Periodicals & Publishing category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    61
  • SUCCESSFUL
    85%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    26%
Top Products and Services
1.5
23 reviews
2
22 reviews
3
18 reviews

Amazon

2.2
?

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  • 27 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2046 TOTAL REVIEWS
Rank
39 out of 412
in Auctions and Marketplaces category
Rating Details
Customer service
Product or Service Quality
Website
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    84
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    05:20
  • ISSUES RESOLVED
    26%
Top Products and Services
2.4
196 reviews
2.9
194 reviews
2.5
179 reviews

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