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Amazon

E-commerce
  • 24 ISSUES RESOLVED
  • 1686 TOTAL REVIEWS
  • $750K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
2.3
Customer service
Website
Diversity of Products or Services
  • Product selection 18
  • Ordering online 9
  • Most of their products 9
  • Ease of checkout 8
  • Ease of purchasing 7

Customers don't like

  • Poor customer service54
  • No manager follow up5
  • Negative feedback not excepted4
  • Delivery hassles4
  • Apathy4
Delete

Books A Million

Periodicals & Publishing
  • 0 ISSUES RESOLVED
  • 174 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $74 AVERAGE LOSS
2.1
Customer service
Website
Diversity of Products or Services
  • Great customer service 2
  • Working there with my staff and manager 1
  • Renewal explained on reciept 1
  • Place to buy some books 1
  • Magazines explained on reciept 1

Customers don't like

  • Service4
  • Unauthorized renewal2
  • Sketchy business practices2
  • Not a very friendly person2
  • Working there1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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